Great app but... The app is wonderful, checking balances and transferring money is a snap. However mobile deposit has a quirk, it sometimes will tell you that mobile deposit is unavailable AFTER you go and take pictures of the check front and back... it should just be unavailable altogether instead of me wasting time making a deposit that doesn't go through. I would give it 4.5 stars though and would change it to a 5 if there wasn't that one frustrating bug.
Work4Me Really like being able to put my money in the bank without going to the bank, very convenient. A little hard to get the camera to work, but it's all good when it does....so far:)
Invalid credentials Come on i wrote down my UN and PW. Awefully pathetic that there isny a recover pw or un option. Why do i have to do so many security questions to not take advantage or recovery?
Mobile deposit nv works Never fails that the mobile deposit has a issue.. either my deposite limit amount is $0.00 or it informs me rhat mobile deposit is not available please try again later.... what is the deal i need to deposit money almost every couple of days this is not ok.
Ready to close account! Click on the ACU icon to open app but it says network connection error. Won't go to screen to put userid and login. Its been like this for 2 days so far and tends to do this every once in a while. Please fix asap.
Wonderful customer service! Wow, I had a problem with the app and in less than 24 hours I was called and helped with my situation,
Minor bug fixes.