Ascension One

4.7
2.94K reviews
50K+
Downloads
Content rating
Everyone
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About this app

With Ascension One, we’re connecting the dots with a new and more personalized account for managing care for you and your family. Find a doctor or location, schedule or manage appointments, message your doctor or care team, pay bills, view test results and request prescription renewals – all in one place.

Note: Ascension One is only available in certain locations at this time. We look forward to continuing to expand access in the future.

• Ascension St. Vincent's (Jacksonville, FL)
• Ascension Sacred Heart (Pensacola, FL)
• Ascension Saint Thomas (Nashville, TN)
• Ascension Seton (Austin, TX)
• Dell Children's Medical Center (Austin, TX)
• Ascension St. John (Tulsa, OK)
• Ascension Medical Group St. Vincent (Evansville, IN) Currently only supporting outpatient services.
• Ascension Medical Group St. Vincent (Indianapolis, IN) Currently only supporting outpatient services.
• Ascension Via Christi (Wichita, KS)
• Ascension Alexian Brothers & Ascension Medical Group (Chicago, IL)

Ready to get started?
Register online at healthcare.ascension.org/ascension-one
Updated on
Nov 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Health and fitness and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
2.86K reviews
Y R
September 2, 2025
There are too many issues, especially logging in! It does not matter if I am using wifi or mobile data. Btw, why route app to internet page to log in? I've tried clearing cache & data, uninstalling, reinstalling with no resolve. The issue continues! When I finally get in ( sporadically) , in the middle of looking at something, the app will close. Btw, I have plenty of storage on my device. Therefore, that's not it either. Noticing by the reviews, I'm not the only one experiencing issues.
9 people found this review helpful
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Ascension Health
September 3, 2025
Your feedback is important to us and we apologize for the troubles you've had with the app. As we are continuously working to enhance this product, please give us another opportunity at a later time or contact our team for immediate assistance at 888-688-1714, M-F from 7 AM-7 PM CST.
Jason McCutchen
July 25, 2025
App is terrible. The app launches, errors out with the message "something went wrong", and then enters into a cyclic crash loop where it automatically launches, returns something went wrong error, closes itself and begins the cycle again. Absolutely horrible and unusable. Also, when I have been able to get it to work, it prompts to set up a secure key for login, goes through the enrollment process, but continues to prompt for setup the next time you log in. The app runs like Ascension.
13 people found this review helpful
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Ascension Health
July 28, 2025
Thank you for providing this feedback. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at (888) 688-1714.
Xenokitty
August 17, 2025
The app is terrible. half the time it doesn't work, sometimes complete sections of the app are missing. When I log in, it immediately logs me out and I have to repeat the process 3 times, no matter how many times I tell the app to remember my login, it doesn't. No matter how many times I save my biometrics to log in with it does not save them and I have to resubmit and resave them all over again. App says I have been messages but never shows them. useless
11 people found this review helpful
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Ascension Health
August 20, 2025
Your feedback is important to us, and we appreciate you taking the time to share it. We'd like the chance to look into the situation you have described. Our care navigators are here to help (888-688-1714). Available daily 7:00 AM--7:00 PM CT (excluding holidays).

What’s new

- Bug fixes and minor improvements