CharmPass

MTA IT

About this app

The CharmPass app lets you purchase and use fares instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go.

WHY YOU'LL LOVE THIS APP:
• No paper fares to track.
• Purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets all from one app.
• No need to carry cash, count exact change, or find a ticket machine.
• Buy and use fares instantly using a debit/credit card or your PayPal account.
• Pay a single fare or multiple fares for a group of riders.

HOW IT WORKS:
1. CHOOSE SERVICE
2. CHOOSE FARE
3. SELECT TICKET TYPE
4. CHOOSE QUANTITY
5. CHECK OUT

COMMON QUESTIONS:
Q: Do I need to be connected to the Internet?
A: Cellular network or a wireless Internet connection is required to purchase tickets, but you can activate your pre-purchased tickets offline.

Q: What if my battery dies?
A: Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:
• Don't uninstall the CharmPass app or erase your phone while you have active tickets on it. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling the app can permanently erase your tickets!
• Purchase your ticket anytime and activate your fare as you’re boarding.
• Show your ticket to the operator of the vehicle.
• Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.

Ratings and reviews

pointless app, only lets you buy a ticket. doesn't show any bus routes or times or gps. half of the menu items don't click. not worth the space on your phone. just pay for bus fare in cash and avoid this garbage

it doesn't keep the pass active. when I open it, it looks like a screenshot. I am tired of the bus drivers thinking it is a screenshot. I've reinstalled the app, and nothing changed.

Mad this morning. I missed my train because the app wouldn't open. I had to go to the kiosk to buy a ticket. The charm pass card would not have had this problem. Apps aren't always better.

What’s new

Security upgrade.
Bug fixes.