Depositing a check is nightmarishly difficult It's always worth driving to the bank to save the aggravation. Or maybe there's a trick that I haven't mastered. In any case I without a better image capturing tool for checks I don't see a reason to use this app.
Depositing a check is way more complicated than it should be! Seriously. It takes a good 20 minutes. Every. Single. Time. And by the time it finally does accept your check without telling you it's 'out of scale' or 'check size too small' you're so frustrated you want to scream and you think it's finally over but it's not over because then it's held for review and there's a strong chance they're going to send you an email telling you your deposit has been deleted and you have to start the nightmare all over again.
Deposit Anywhere needs work I have a love/ hate with this app. When it works I love it but deposit anywhere is terrible. Works when it wants. I had months where they did an update and the deposits were successful everytime. Now I don't know what happened. It accepts the image only to have the deposit rejected from the credit union for various reasons. Also, I absolutely hate that I can no longer delete a deposit from a mobile device.
Deposit Anywhere does not work for certain phones (Nexus 5x in my case). It's impossible to take an acceptable picture of a check from within the app. I reported the issue to BCU several months ago but it has not been updated.
A lot of missed opportunity Very basic to get you balances. The app would be better if we could setup alerts, send message, etc.
"Deposit anywhere" is complete garbage! I don't understand why it is so bad but am frustrated. I spent 15 mins trying to get a decent picture and the app kept messing it up. I finally got something that I could make out and then the deposit was rejected. It's auto cropping is complete and total garbage. I have a phone that is plenty capable, and this works well in the Chase app, CamScanner, and OneNote. however in the BCU app it keeps failing. I can crop it for crying out load. If it cannot do it automatically on a background with high contrast to the check, LET ME CROP IT! Please fix this app! Or is there a special secret on how a user can magically get it to work?
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