Coastal Credit Union

4.5
3.3K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

Here's how our mobile app can help you bank better:
• Use Mobile Check Deposit to deposit checks with your device's camera
• Pay all your bills, fast and secure, right within the app
• Manage your debit and credit cards with ease in app
• Communicate directly with us with built-in Chat and Secure Messaging
• Use Quick Balances to see your account balances without logging in
• Open deposit accounts and apply for credit cards and loans
• Monitor your account balances, transfer funds, and view previous transactions
• Request a statement, place a stop payment, monitor your investment accounts, and much more
Updated on
Jan 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
3.23K reviews
Sandi
January 7, 2022
This app hasn't worked right since Nov/Dec 2021. So annoying to never be able to log in....except on the rare occasion after uninstalling and reinstalling (that's not even a guarantee). The app may as well just not exist at all. How long does it take to fix this when ppl have been commenting for months! We've been more than patient. Does make you think about changing banks. Especially this day in age....no mobile access... come on, get it together please!
28 people found this review helpful
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Coastal Federal Credit Union
January 14, 2022
We apologize that you have experienced this issue. We are working on a permanent fix. In the meantime, please make sure the box for “Save user ID” on the log-in screen is not checked. If this does not resolve your concern, please call us at 919-420-8000. Thank you.
Jennifer Shearon
January 14, 2022
I too have been plagued with the inability to log into the mobile app. However I have noticed a work-around so for all those PO'd about this app: DO NOT check the box to remember your username. This has worked for me, so even though I have to type it in each time, and the app is still a little slow to log in, I do get in and then have no issues navigating around afterwards. So, it still sucks, especially if you tend to forget your username. But this is something for now.
5 people found this review helpful
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Thomas Clouser
September 18, 2021
There is an exception to my 5 star rating. When trying to deposit a check via my phone (android), there is no way to enter a decimal point on the number ketboard, making it impossible to deposit a check without an even dollar amount on it! I have contacted CFCU about this in the past (3-6 months ago). Still has not been fixed....shouldn't be that hard for a topnotch IT team.....
8 people found this review helpful
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What’s new

This update includes bug fixes and minor enhancements
Content rating
Everyone
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App support

Phone number
+18008684262
About the developer
Coastal Federal Credit Union
onlineservices@coastal24.com
1000 Saint Albans Dr Raleigh, NC 27609 United States
+1 919-882-6971

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