Crooked Truecar App The prices are generated by Truecar. All Truecar prices are prearranged with the car dealerships. You can do a better negotiation by yourself and beat Truecar price. The CR app claims it will not share your telephone number with the dealer. Now, all types of numbers are calling my cell phone all day disturbing my sleep (night worker). Shame on CR, I will uninstall this app.
No support etc. ( per the End User Agreement: 27. NO SUPPORT OR UPGRADE OBLIGATIONS. You agree that you are not entitled to any support, telephone assistance corrections, Updates, upgrades, bug fixes and/or enhancements of the Application from us or our distributors.). I purchased this app because it promises to give access to multiple levels of information both in the app and through the website and more when I was reviewing what was included after downloading and before purchasing. It doesn't allow for the creation of a user name or password. I tried to used my associated email address yet it doesn't recognize it. The info the app provides is very limited and the most barebones it could be with a few images to supplement it. Really really really disappointed. I canceled my subscription in less than a half hour after making the purchase! Also it doesn't provide a way to contact Consumers Reports in any way from within the app. Not even too report an issue!!! Don't waist your time or money! Move along nothing to see here!
Doesn't work I tried to watch a video of theirs and there's sound but no picture. I tried to use the loan feature to see what I'd be paying for the car and it won't let me select the car or calculate based on the price I manually entered. Additionally it's only allowing me to factor leasing a car, not to buy it. So it's telling me my monthly payment would be $0 for a $20k loan.
This app is woefully inadequate with only severely limited information. You'd think that an organization that built its reputation on rating others would realize how poor this app is. Not worth the space it hogs on your phone. I am uninstalling it.
Liked the previous way Consumer Reports car pricing worked. Sent you REAL price paid by car dealers. Used to be able to get a better deal that way. Don't like using True Car at all. CR, love you and your work, but you blew this one for consumers TOTALLY. Please go back to the old, consumer friendly way.
Apparently the login issue hasn't been fixed because I am unable to login and when I downloaded the experience our test track video all I got was audio with a black screen. Out of 5 cars I tried to look at 3 of them wouldn't open. If CR can't create an app that works how are we supposed to rely on thier reviews?
We have addressed a reported issue with some users being unable to log into the ratings application.
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