Won't open The app will not open on my phone, it forces closed. Also edeposits are limited to $1500 while my Chase app allows $5000. Please fix the app and up the deposit limit. App was fixed in newest version, upgraded rating to 3 stars. Still outdated compared to Citi or Chase.
Worst banking app ever. It only works when it wants to. Crashes mid transaction..forces close..doesn't respond. Almost as inconvenient as the branch itself. I literally had to open and close the app 11 times in a row to get it to work before I could check my bank balance. Horrible
App will not launch. Upon opening I see the launch/splash screen and then a dialog pops up saying "Device Not Authorized", then the app closes upon clicking OK. Not sure what about my device (Pixel 2 XL) is causing the app to throw an exception like that. Beyond this, it is not clear how to authorize my device; no options or paths forward are presented in the app and there is no such setting or process on my @ccessOnline account that I can find through a web browser. Please fix this issue or at least put a list of "Authorized Devices" in the description of the app. Until then 1-star. Very disappointing, this app worked for me since it's inception as Contra Costa FCU's mobile app, not sure what "broken" with it that needed "fixing" but now it doesn't work at all for some users.
Update 6/17: Downgrading my rating to 1 star because the issue below has still not been resolved. Every time I open this app, I have to wait for a minute while it freezes, then force close it. The app always works OK the second time opening it after it crashes. This is very annoying, and has occurred on both my Galaxy S5 and new S7. The app seems well designed and easy to use, otherwise.
Fixed! Thank you for the fix!
Amazing This bank makes life easy.
Fix for Android version 6.0 Marshmallow
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