eHub

TEAM Software

About this app

eHub by TEAM Software

eHub Mobile is an employee and customer self-service app for the building service and security industries. eHub Mobile gives you instant access to critical information you need on site, any time. From schedules, work tickets and timekeeping for employees to job site and billing information for customers, eHub Mobile puts workforce and customer management tools right in your pocket.

This app is available for employees/supervisors and customers of TEAM Software clients who have licensed eHub. Permission to access any of the employee self-service features listed below is granted by your employer. Access to customer self-service features is determined by your eHub contractor.

Employee Self-Service features:

Manage jobs: See job information and location; access, sign and complete work tickets; submit and review work requests; complete surveys and inspections and sign off; view customer invoices and requests; monitor job budgets and profitability; see time and attendance information in real-time; find schedule replacements; create billable work tickets on the fly.
Manage people: View and modify schedules and timekeeping information; review compliance information; leverage targeted communication tools.
Manage personal information: View pay stubs, W-2s, hourly benefit balances (PTO/sick); update contact information; clock in and out of jobs.

Customer Self-Service features:

View electronic invoices, job information, time and attendance information, schedules, scheduled job site work and targeted communication items.
Request additional work, coverage or other items and see up-to-date request statuses.
Perform inspections or complete surveys and see results and deficiency status.
Sign off on inspections and work tickets.

Ratings and reviews

Ehub is great when it's working properly. Unfortunately, when you have less than a perfect signal, it does not function the way it should. I'm unable to post pictures when completing certain tasks, and clocking in and out is a challenge. The clocking in and out can be remedied by just trying again or moving to a different area of the room, but uploading pictures with a lesser signal is impossible. For my job, uploading pictures is necessary. It gets very frustrating.

This app is user friendly and keeps everything organized. However, I was logged out and have been trying for over a week to log in. It says my password is incorrect and trying to reset my password has left me on a loading screen. I've tried dozens of times to enter my information and the code sent via email and have been left on the loading screen for hours with no results.

This app truly sucks. It constantly has to be uninstalled and reinstalled to work. When clocking in and out it will say you're out of range when you're at your location and actually inside the building in the same exact spot you were in when you last clocked in and out. It's too stressful dealing with this. There has to be something out there much easier to deal with. And this wouldn't submit without giving it at least one star so there you have it.

What’s new

Bug Fixes