
Luis Alba
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App, is the worse, I paid for the app thinking it will be better than the free version, I believe it's worse, it keeps shutting off my notifications, could never find my child when needed, turn on sound? Is this a joke sound/voice command that takes forever to load or doesn't load at all. Don't bother with the paid subscription it's worthless. This app is junk. After six months, its notifications still suck. The new problem, it's telling me my child is in one place when he's not, not accurate.
197 people found this review helpful
GEO TRACK TECHNOLOGIES INC
June 26, 2022
Hello, Luis!
The sound around the child feature requires a stable internet connection on both devices, and the child's phone must be properly configured. Try following our manual: https://bit.ly/3blTcLn
Find My Kids Customer Care team

Leo Li
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Purchased the forever subscription. I noticed there are some issues while using it. It oftenly takes very long time to refresh location. Some times, the screen seems to be freezing without any changes for several minutes. I have to exit the app completely, and then restart it to see where my kid is. I'm use 5G network, so it's not the network problem while I have very fast connection to other apps. I don't know what happened, but there were less issues before the subscription.
111 people found this review helpful

Marebear
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Update Jan 2023: super slow to update current locations of kids' phones. No notifications of coming and going from saved locations even though they are turned on. All locations have great service if not wifi still late or no notification. I hope this improves soon otherwise going to find new app. Original: Very frustrating! It's been over 12 hours and the app will not refresh locations on the phones being tracked.
24 people found this review helpful
GEO TRACK TECHNOLOGIES INC
August 26, 2021
Hello! Please run the child's app and give all the permissions the app asks for. If this does not help, contact us via support chat and attach a screenshot of the child's app, we'll help😉