Kaiser Permanente Washington

1.45K reviews
Content rating
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About this app

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the app has easy-to-use, quick-access options for virtual care, finding a doctor, exchanging secure messages with your care team, managing prescriptions, scheduling visits, paying bills, and more.
The refreshed home page includes new navigation making it easier to find multiple ways to get care online or in-person. Quickly find care recommendations for an ongoing health concern, a new health concern, and see all care options, including 24/7 Care Chat with a provider.
Enhanced navigation organizes the information and features you need into convenient sections:
• Appointments – view upcoming appointments and visits and see your after-visit summaries.
• Messages – exchange secure messages with your care team.
• Medications – refill or transfer prescriptions, see a list of your medications, view pharmacy wait times, or chat with a pharmacy representative.
• Records – access your test results, after-visit summaries, health summary, routine care reminders, and share your health record with non-Kaiser Permanente providers.
• My Plan – pay a bill, view your statements, Explanation of Benefits, Benefits Usage, and coverage documents.
• Locations and wait times – find the nearest Kaiser Permanente medical facility, schedule a phone, video, or in-person visit, view upcoming and past visits, and see wait times for pharmacy and lab.

Sign-in to the app with your kp.org/wa user ID and password. Our latest version of the app allows you to use Face ID / Touch ID to safely sign in with additional security.
If you don’t have a user ID and password, please register, using the ‘Register’ link on the on the Sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to discover the many advantages available to members, including flexible and affordable health plans, access to virtual and in-person care, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.
Updated on
Jun 14, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
Data can’t be deleted
1.45K reviews
David Brookshier
May 11, 2022
Poorly optimized, pressing back at any point deletes any progress in scheduling appointments or the like and takes you back to the home menu. Everything has to be scheduled months in advance, and they put the absolute bare minimum of effort into everything they do. What am I paying for again? Kaiser permanente is not worth it and this App is the perfect example of that. This is what's wrong with Healthcare in America.
12 people found this review helpful
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Panda Gilraen
April 20, 2022
I have no idea why, but in the last 6mo or so the app has become almost useless. I tried emailing the development team but no one responded. The start screen flashes and you have to click the "biometrics" button at juuuust the right time, then when it takes your fingerprint it just spins the loading wheel of doom forever. I end up using the mobile website instead.
14 people found this review helpful
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Kayla Nichols
March 5, 2022
This app is a disappointment. I can barely log in, the system is always down and when the system is "working" then I am unable to open messages or even do bill pay. The pages keep crashing or not loading. I have to call in to make appointments because I am unable to sometimes on the app and I am unable to see test results at times. No ads but honestly the app needs tons of work
26 people found this review helpful
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What's new

• Update to Account Settings
• Teen Accounts changes to support Cures Act
• Update to routine care
• IVV Library update
• Updates to Chat Options
• Defect fixes