
Benjamin Agbo
Among all the banking Apps I am currently using, this is on the bottom. My frustration is on the inability to navigate out of the App using phone back button. Once opened, it can't be closed unless I use phone home button. I use secured folder; each time I access the App via the folder, I wouldn't be able to return to the folder because the App could not be closed, hence using the phone home button to close everything out. Also, taking check pic while depositing doesn't turn on the phone light
Hiway Credit Union
May 8, 2023
Sorry for any frustration regarding Back button access. If you tap the Recents button to the left of the Home button on your device, you can access any of your recently opened apps to switch back and forth between them. Regarding making mobile deposits, we will submit an enhancement request for the developers to consider for future improvements.

A Google user
Roll this back to the last version until you get it fixed! The last update has been nothing but issues. Normally I can reinstall and fix but today I've done it 3 times with no success. I'm left having to drive 2hrs round trip to make a deposit! If they can't fix this I'll be moving my business to a local bank. Sad because I've been a member for 20+ years.
12 people found this review helpful

Diane Palmquist
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Mostly good. Remote check deposit is problematic. Easier to deposit to a different bank. After you write all over the check the date and that it was a mobile deposit, you have to shred the check when HiWay won't take it remotely. Just avoid remote deposits with this app!!
Hiway Credit Union
May 12, 2023
Thank you for your review. We're sorry you are having issues with mobile deposit and would like to learn more to work to solve the issue. Please reach put to us at memberservice @hiway.org.