Great idea, but flawed First, it shouldn't be in satellite picture mode on a mobile app. It should offer a street map view. Second, follow-up with past service inquiries requires almost surgical precision, something unobtainable on a mobile. Third, it's little more than a crude front end for the 311 website which is already available for the mobile.
Unusually fast response! Entered my complaint with relevant information and problem solved in half an hour. I love Kansas City!
Needs Improvement This app lacks features that the mobile browser version has, for example you can view certain cases but there is no way to view specific details about the case. The mobile browser version has a lot more details than the app version. This app is not worth keeping. Also I saw a permission that allows it to view and control extra GPS commands means it could completely disable permanently disable the GPS if it wanted to. This permission is totally unneeded.