Kaiser Permanente

4.2
32.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
Aug 1, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
4.2
32.9K reviews
Matias Averbuj
August 8, 2022
You need to make improvements to the video call feature. a) you cannot use bluetooth devices during a video call - no privacy. b) the volume constantly increases during a call while on speaker. Not good. c) when will you correct the typing in the app to allow for auto capitalization of sentences? d) the app is terribly slow to a level I haven't seen in a long time on an app. Using pixel 4a
1 person found this review helpful
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Kaiser Permanente
August 8, 2022
Hi, Matias. Please email us your concerns at kpmobile@kp.org. Thank you. ^Chris
Alex Sviridovsky
August 5, 2022
Constant error messages, inconsistent data from one screen to the next ("no payment info saved to pay for this prescription" but when I go to add a card, 2 are already in there), a form wouldn't validate because there was a space after my first name, which seems like an easy thing to fix. If I had any other options at all, I wouldn't use this app.
6 people found this review helpful
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Kaiser Permanente
August 5, 2022
Thank you for sharing your feedback, Alex. Please email us at kpmobile@kp.org so we may follow up.
Tim P
July 15, 2022
Nothing in this app works lol. "Unexpected errors" galore, even the Kaiser staff I talked to on the phone said that their systems are always changing and that their mobile app is inconsistent. Another example: I searched for appts and found nothing when looking as far in as Feb of the next year (it's currently July, so 7 months out). Checked with multiple locations. I called in and they scheduled me for August of the same year (a few weeks away). App straight up didn't work.
35 people found this review helpful
Did you find this helpful?
Kaiser Permanente
July 15, 2022
Thank you for sharing your feedback, Tim. Please email us at kpmobile@kp.org so we may follow up.

What's new

• Digital membership card updates are now available
• Bug fixes and other enhancements