Kaiser Permanente

36.6K reviews
Content rating
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
Sep 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

34.8K reviews
Michelle Dame
September 29, 2023
This app hardly works. There's always an issue with loading appointments or messages, and half the time it glitches out when signing in and goes back to my homescreen. I have done standard troubleshooting like closing and reopening and deleting and downloading the app. Just go to the website, which is still glitchy, but not nearly the same amount of problems.
2 people found this review helpful
Did you find this helpful?
Kaiser Permanente
September 29, 2023
Thank you for sharing your feedback, Michelle. Please email us at kpmobile@kp.org so we may follow up.
Wesley Haire
August 8, 2023
This used to be such a good app! But now, as an Android user, I can't see the messages from my providers in the app's inbox. The messages are minimized and you have only a slither of a screen to view the messages and you then have to slowly scroll to (attempt to) see them. So frustrating, as messaging is one of the central functions of the app. Please fix this!
91 people found this review helpful
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Kaiser Permanente
August 16, 2023
Hi, Wesley. We appreciate you taking the time to leave a review and we'd like to investigate the issues mentioned further. Please email us at kpmobile@kp.org
Paige Robison
July 3, 2023
This app was working great. For over a month now, my husband and I have both had the same problem with it. It doesn't show you new messages, only a notification that there's a new one in your mailbox. The appointments section has said "error: reload or try again later" for weeks. We've tried uninstalling the app, tried logging in via different smart phones. No luck. What is going on with this thing? Wish they'd fix it because I did like the app before it had all these issues.
150 people found this review helpful
Did you find this helpful?
Kaiser Permanente
July 3, 2023
Hi, Paige. Please email us your concerns at kpmobile@kp.org. Thank you. ^Chris

What's new

• Flu shot reminders now sent to those with upcoming appointments in Colorado, Georgia, Hawaii, Mid-Atlantic states, Northwest, Southern California
• New on-demand phone and video visit cost estimates in Colorado, Georgia, Hawaii, Mid-Atlantic states, Northwest
• Doctor search filters now include gender, languages, facilities of care in Mid-Atlantic states, Northwest
• Estimated Rx costs, with potential mail-order cost savings, now available on all screens in all regions
• Bug fixes and enhance