Someone needs to fix the PHARMACY section of this app. It's impossible to tell if the doctor has submitted the written script necessary for a refill. There's no way to know if my RX is being processed or can be until I get to the actual pharmacy to pick it up. There was, for a short time, the ability to see a new RX #, so I knew it was on file. That ability is now gone. Please fix it!
After the last update the pharmacy section has display issues. Told by tier 2 Tech help that the app is working as it should and they seem to not want to fix the issue. I guess Kaiser is not "Thriving" in the IT department. Please get this problem resolved, Kaiser.
I haven't even been able to get the app open for quite a while, even after several updates, because it says there is a system error. I rely on having this app's full potential for my chronically ill child. Will get more stars when problems are fixed. Even after the recent update I still can't get on. It says "Experiencing technical difficulties. Try again later." Everytime I try to get on.
Having many issues with this app, now I can no longer fill any prescriptions!!! Please fix immediately. It only shows prescriptions that I've taken but it leaves no check marks for me to order refills.
Used to work. Last update killed everything about this app. Medical record does not load, tells me I don't have access to schedule an appointment, and the pharmacy page tells me I have successfully logged on, but have to go on the full website because it's not available in my region. So yeah, all the reasons to have the app are gone, so many they can get it together soon. Not very hopeful.
I don't get why registering to KP online is such a pain in the ass, why do you need to mail in my password when you can just email it, now it seems like you guys sent it to a wrong address cuz I didn't get it. All this work of calling you guys to get my password to pay my bills makes me just wanna drop KP altogether.
• Bug Fixes and Enhancements
Go KP…move more, have fun, challenge yourself and others to reach health goals.
Lifestyle companion to track your fitness, weight, diet, food & sleep.