EASY but NOT TOO FUNCTIONAL Lots of good info at your fingertips& easy interface. BUT, when trying to view test results it'll give a SYSTEM ERROR that can't provide your info at this time... Or any time. Also doesn't show future appointments- not too sure how far in advance it'll show but a month in advance shouldn't be too far ahead. I just sent an email to my doctor, so week see how the emailing bit of this app goes.
Helpful but could be MUCH better This app is helpful for making appointments, ordering prescription refills, reading and sending messages, and checking test results. So why only 3 stars? Well, to start with it is VERY slow. It's not the network, I'm getting 60 mbs, it's either the app or their server. Second, there are little gotchas still spread around in the app. For example, when you order drug refills, not everything is listed. To order by Rx number you have to enter your MSN EVERY time - even though they've already ID'd you!
Too many errors I can't see upcoming appointments. I can't see test results. When I try I get an error message. It won't allow me to make appointments. Takes a very long time to load my messages. Often times the app just crashes right after I log in. I end up having to use the website with the browser on my phone instead. I would recommend that and not waste time with this app.
Easy This app is easy to use, seems to be secure, and gets the info to my doctor right away. The only thing that keeps it from getting 5 stars is that I can't access dental. Please add dental to this app or create a stand alone dental app.
Application becoming unusable. Especially when patient needs it. I cannot view my lab test results, it shows Error page for every single test result. I tried to upgrade application version and successfully done so, but it did not help and I am getting same issues. Today I was not able to send email after switching between the KP app and Google search. This kind of application is very important for patients and its great that its free, but when it mulfunctioning the Kaiser quality name is on the table and currently it sucks. Sincerely, Oleg
Would be wonderful I would love this app but it is sooooooooooooo slow. I have lag issues everytime I try to use it. I love that everything is in one spot, but the windows never open. I have to reopen the app about 3 times before I can actually view anything. Again, I love the app when it wants to work properly. But I end up wanting to chuck my phone across the room 90% of the time I try to use it.
• Mid-Atlantic states can now display connections between teen dependents and adult members.
• Multi-party Video Visits now available in select regions.
• Post-Video Visit surveys now available in select regions.
• Bug fixes and enhancements.
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