Horrible Very bad experience. I spent significant time writing a long, detailed message to my doctor within the app. When I was finished, the message failed to send properly numerous times, and the retry button did nothing helpful. There was no way to save the message for later, or even to review the text so that I could retype it via computer. Complete waste of time and very frustrating.
Can't access app After entering login info, app asks me to confirm my current email address... But none of the on-screen buttons work (both yes and no do nothing). The only button that works is the 'back' button to go to the login screen. App is currently completely useless.
Can't do much I used to love my Kaiser app, but for about 6 months now I haven't been able to make any appointments. I have updated it and still this issue arises. I've taken it off my phone and reinstalled it yet still the same problem. Making appointments is crucial yet it says system error some days and then has a bunch of code other days; how inconvenient.
Slow to load after signing in I got an email that I had blood test results, so naturally I used my KP app. After logging in, the system said "loading" for every category. After a long wait, I got annoyed and decided to login from my browser. That was MUCH faster than the app - why? I was using the same device and had the same internet connection for both. After I was done online, FINALLY the app finished "loading ". Ridiculous.
After another update still not working. I haven't even been able to get the app open for quite a while, even after several updates, because it says there is a system error. I rely on having this app's full potential for my chronically ill child. Will get more stars when problems are fixed. Even after the recent update I still can't get on. It says "Experiencing technical difficulties. Try again later." Everytime I try to get on.
Uninstall, restart phone, reinstall app. Left review here about lack of functionality - no response. Submitted app feedback ON THE APP and got an email with instructions to uninstall the app, restart my phone, and then reinstall the app. I have a fully functioning app now! In app tech support rocks!!
• Bug Fixes
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