Kaiser Permanente

Kaiser Permanente

About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.

Ratings and reviews

Update: Another disappointing encounter with this app. Don't waste your time trying to check in from your phone. I spent 10 minutes and was unsuccessful. Ended up going to the desk downstairs as kiosks were not working. App is slow to load, difficult to navigate, and unintuitive. I get frustrated almost everytime I open it. It's almost always a struggle to do anything meaningful. All that said I am happy Kaiser continues working to make this app better.

App is relatively intuitive to use, but there's plenty of room for improvement in terms of navigation and making it more user friendly. My biggest gripe however is how shockingly SLOW it is for the App to load just about anything you tap on. Sad to see, really, given Kaiser's general prestige :'( Update: Still as slow as ever!

Really good for viewing everything you need all in one convenient place. It's easy to find what you need to look at. As for the critiques, the app is very slow to load contents, and when viewing test results the page reloads every time you back out from looking at results. Oftentimes content like messages or notifications won't load or even appear. Also desperately needs a dark mode.

What's new

• Bug Fixes