Convenient but bugged Worked great until I updated the Android OS to Marshmallow on my Samsung Note 4. Now i can view everything fine but when I click "go to cart" to order refills on prescription, there is no response. Worked great before the update. Tried reinstalling but same problem persists. I now have to sign on via the web.
Need to fix I was going to give a 5 star rating but I gave it a 4 star because as long as I've had this app, it has never shown my appointments. For some reason it just doesn't show. I hit the appointment tab and it just tries to load, and after about 5 minutes, nothing. Please fix because I like this app. Lenny.
After another update still not working. Almost every time I try to use this app since that last update I have encountered an error message when trying to look at something. I haven't even been able to get the app open for the past couple of weeks, because it says there is a system error. I rely on having this app's full potential for my chronically ill child. Will get more stars when problems are fixed. Even after the recent update I still can't get on. It says "Experiencing technical difficulties. Try again later." Everytime I try to get on.
Kaiser App This app rarely works. I can almost never fill out the questionnaire for up coming appointments for my kid. I never get alerted when I receive emails from my doctor. Its takes for ever to load. The concept of the app is great but the app it self sucks!
Unable to send emails to my doctor. Wrote lengthy email twice but unable to send any. Annoying! Now have to call the doctor's office and wait for call back for discussion.
It shuts down every time I click on appointments It used to not let me see future appointments, but now it just shuts down when I click on the appointments button.
• Bug Fixes
2. Mental Health added to Appointments – Northern California
3. Refreshed Flyout Menu
4. Enriched Healthcare Reminders
5. Favorite Facility addition without sign on
6. Capability added for members with unsupported Digital Membership Cards to view their proxys’ supported cards
7. Video Visits regional waiting room announcements
8. Video Visits revised consent screen – Mid-Atlantic States, Colorado
9. Bug fixes and enhancements
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