I can not get past the order screen on the pharmacy portion of the app. I check the boxes for what needs refilled, then I set my default pharmacy. I can see the little cart has 2 items in it but then there is no submit button so the transaction won't complete. PLEASE fix this. And Please build comments option into the app. Trying to get a hold of someone in your group is unbearable.
Very disappointed in the latest update. Have had issues every time I order prescription refills. Select address and get a system error. Cannot get post it. Sometimes it will not display my medications list at all. Needs a lot of work.
Current version a bit buggy. Can't get past the login screen. If I type the wrong password, it tells me, but if I type right password it just stays on the login screen. Used to be a good app.
I liked this app a lot before the stupid update. Now it's ALWAYS delayed! So frustrating!!! The new look it's okay but the delay for it to sign in is terrible!! Also, it freezes too often! I think they downgraded instead of upgraded.. 😡😡
Won't move past the verify email pg. I click on yes and it wont even react. Wish I didn't update. It was fine before.
Nothing works right. I can't email my doctors, don't receive messages, can't sign in bc it DOESN'T RECOGNIZE MY MEDICAL RECORD NUMBER I'VE HAD FOR OVER 50 YEARS, and do I really need to go on? That was a while ago. Kaiser just updated the app (today June 12, 2017)and you just have to wonder if their IT department is run by a bunch of savant toddler millennials. I'm 62 years old and need glasses. It's a mobile app, so it's small to begin with. But they somehow decided they needed to make the type SMALLER. I am continually amazed and astonished by the incompetence and negligence of Kaiser... doctors, the app, ER doctors, and hospital personnel. I'd like to switch, but it's the Devil you know. Besides, with tRumpZombieCare being shoved through by the Repugnants without the public or Dem's review, we'll all be dead in 5 years anyway with NO healthcare. So... nothing matters anyway.Pfffft!
• Updated look and feel throughout the app
• Medical Bill Pay now available in Northern California, Colorado, and Mid-Atlantic states
• All-new Pharmacy center available in Hawaii, Georgia, and Colorado
• Pharmacy pick-up orders now display cost estimates
• Pharmacy mail orders now include links to track shipments
• First-time Video Visits users presented all-new interactive tutorial
• Defect fixes and enhancements