mark loudermelt
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I don't know what's going on with this app, but I can't get it to update. This has been going on for nearly a month. I'm getting tired of having to call the bank for my balance and such. Please get your techs to fix the problem or hire someone with the knowledge to fix it for your customers. The Newland Branch has been wonderful for putting up with me calling. Hats off to them for their kind service. Thanks again, God bless. Back again it is now 10/4 /24 , and the problem is not fixed yet .
3 people found this review helpful
Local Government Federal Credit Union
October 11, 2024
Thank you for your feedback. We are sorry to hear you are experiencing issues. Please reach out to us at DigitalSupport@ncsecu.org so that we may assist. Thanks!