1.18K reviews
Content rating
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About this app

Companion app for the eDispatches service. Requires that your agency is already a subscriber.

The eDispatches service is available to emergency response agencies and their members. Hundreds of thousands of people rely on the eDispatches system all across North America.

With the eDispatches app members can:
• Receive push notifications for emergency incidents
• Listen to audio dispatches
• View CAD alerts sent by the dispatch center
• View member response, including location, during current incidents
• Mark the location of hydrants & points of interest
• View member availability for future incidents
• Generate maps & driving directions
• View past alerts
• Hear streaming audio from your eDispatches equipment
• Adjust settings for alert notifications

With additional permissions, members can:
• Send mass messages
• Request availability updates from members
Updated on
Jul 24, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Messages and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.16K reviews
Steve Curran
April 3, 2023
The app works ok. My biggest complaint is the time lag from the alert to when the call audio is available. It can take 30 seconds for the audio stream to start. In the world of electronics, that is days. I know they must be storing the data stream and then streaming it from storage. To me, as a first responder, that's not acceptable. No reason it can't be streamed immediately, or at most a couple of seconds delay.
3 people found this review helpful
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Jag Alan
May 14, 2022
The app is great... if you have it in your pocket when it goes off. 4 times I've been on the phone when that GD high pitch beep goes off!!! It hurts my ears and will cause hearing loss! Fix this! It doesn't need to do that when the phone is in use! I've tried to turn it off! What the heck guys!? I want it to beep so I can hear it. But NOT WHEN THE PHONE IS RIGHT BY MY EAR! Oh thank God! I did update the app and really hope that fixed it! I need the volume up... just not when I'm using it.
15 people found this review helpful
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May 13, 2022
I'm sorry to hear that you're having issues with the volume of alert notifications when on a phone call. We corrected this issue in a recent update, if you update the eDispatches app to the most recent version, the alert sound should now play at a much lower volume when on a phone call.
Brandon Ellis
October 20, 2022
The old version was better. I got a cad notifications for an auto accident in my town the the hwy and town where correct when I clicked directions. It said the crash was 2.5 hrs on the other side of the state when it was really 2 miles away. I do not like the cad I wish it would just page out like the old version.. also doesn't pop up when you get an alert it just tones then I have to open the app. I gave the app permission to override everything but it dont show up.
7 people found this review helpful
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October 25, 2022
We recommend double checking the scene location before clicking on directions. Sometimes the location may not be accurate if the address from the CAD is incomplete, partially inaccurate, or ambiguous. If you do not believe this is the case, please contact our support team with the details of the CAD.

What's new

- Added Nearby POIs. Click on the nearby POI icon in the Alert toolbar to access a sorted list based on distance.
- Added POI Attachment indicator to POI icons.
- Added option for silent ringtone option for Alerts. When selected, no ringtone will play for alert.

Bug Fixes
- Fixed a bug where clicking on the "Default Ringtone" button in Alert Settings would redirect users to the "CAD Detail Order" page instead of the intended destination.