Quite poor. Its not even really an app, more of a shortcut to the website which is not optimized for mobile, or at least not for my samsung. Screen gets cluttered with some annoting message when trying to book your return date. At the moment the manage booking feature isnt working, screen just sits there loading interminably after entering your booking details. Pretty disappointed with the app overall. Budget app for a non budget airline, not a reflection of their usual excellent service.
Totally unusable! I tried many times to check the fare using this apps but the error occurred. Is not working at all even i use laptop to search the same problem occur. Pls get it fixed!
Poor booking function May as well go to the web site as that's all the app does except when using the browser (not the app) at least the scaling is correct. It's no fun zooming in and out all the time when trying to complete a booking. The app has had poor functionality for years - other airlines have slick mobile apps that actually work in mobiles, why not Thai?
A complete waste of time. I have tried many times to Manage my booking in the app but every time it just hangs after I put in the Reservation number and Surname. Manage my booking works fine with the same data on the web but hangs in the app. I love travelling with Thai Airways but in my experience most of their IT systems are pathetic
2 stars The functionality to check and amend booking details on this app hasnt worked since April. Once the details are entered it looks as though it's perpetually stuck loading. It's actually an ok app when all the features work.
May be the poorest app I've ever experienced. Totally illegible, and I have a BIG phone! The app just takes you to the website, and the website isn't compatible with the screens of mobile phones. Totally useless app.
Minor bug fixes
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The simplest way to search, book and check in your Malaysia Airlines flight.