Patient Gateway

Mass General Brigham, Inc

About this app

With Mass General Brigham Patient Gateway, you can
- Review test results
- Manage your appointments
- Message your doctor
- Renew your prescriptions
- Pay your bill

Ratings and reviews

It doesn't show all the lab results. Each person's app is different. I work in the medical field and have noticed that several people with the same app are set up different. Some you can see all of the lav results together to compare. I have heard alot of complaints about this app being different to navigate.

The message system is not very user friendly and is missing most of the attributes of a normal email system would have. For example, there is no ability to add cc, so if you want to send message to more than one person, you have to send multiple messages. The character limit is also very low and word documents are not an acceptable format for attachments.

I loooovveeeee this app!! Super easy to use. Very self explanatory, has so many neat features like you can message any one on your team doctor,nurse the are pretty good about getting back to you. Everything updated almist instantly example: got blood work done by the time i get to my car i already have my results! The app is great but the staff at both Methuen/Boston locations are even greater!! Being at these places is already hard enough but the staff makes you feel confortable!! 😍

What's new

Miscellaneous bug fixes and improvements