Review from Shamus O'Brien
Very difficult to navigate, clunky and you cannot make payments. Why have an app?
August 10, 2017Greetings Shamus, Thank you for reaching out. We are always working to improve Patient Gateway. If we can help with any questions in the future, please contact us at firstname.lastname@example.org
The app is useful despite the crashes but considering the frequent crashes, the messages should auto-save messages as drafts. It's very annoying retyping long messages to doctors, especially remembering what I initially wrote.
I love this app,it gives you the freedom to communicate with each one of your Doctors. And they answer you back.Way to go Bwh!!!
It's very convenient to have your Partners medical records so easily accessible, although they're not all there. The app is not user friendly and has some bugs. It's better than nothing; don't expect too much from it.
You can't print anything, nor select text in messages and reports. You can't copy to clipboard, nor forward anything (say, to your spouse). You also can't delete messages. It demands that you read them first. So if you have 200 appointment reminders and 45 monthly billing statements, you can't delete them without reading them all. There are also 2 inboxes to poll for mail, for no reason (as far as the patient is concerned).
Despite not working on my new Pixel 2 like others the app department contacted me to inform of an update on the horizon to remedy that. App provides plenty of features while maintaining the SECURITY it has to for an app that access medical info and documents. Lots of negative reviews that I don't feel fairly represent what a good app and team of doctors the partners group has. BWH an DFCI have given nothing but exceptional care and professionalism.
Was a useful app but now it will not run on my note 8. Freezes up with a white screen and I need to force close the app. Please fix asap. I use this to keep track of my appointments!!!
- Added support for login with fingerprint
- Added Billing functionality
- Updated minimum version to Android 5.0
- Miscellaneous fixes and improvements
Use our app to find information about and access to Partners HealthCare.
Build a hospital, treat your patients, be the best doctor! New doctor game 2017.