Review from Charles Schutz
It doesn't even load on my phone. Locks up the phone when I try to use it.
August 15, 2017Dear Charles, Thank you for sharing your feedback. We recently updated our app. Could you please try logging in to Patient Gateway now? If you are still experiencing issues, we'd love to help. To connect with us, please tap Support from the login page or email us at email@example.com
You can't print anything, nor select text in messages and reports. You can't copy to clipboard, nor forward anything (say, to your spouse). You also can't delete messages. It demands that you read them first. So if you have 200 appointment reminders and 45 monthly billing statements, you can't delete them without reading them all. There are also 2 inboxes to poll for mail, for no reason (as far as the patient is concerned).
Despite not working on my new Pixel 2 like others the app department contacted me to inform of an update on the horizon to remedy that. App provides plenty of features while maintaining the SECURITY it has to for an app that access medical info and documents. Lots of negative reviews that I don't feel fairly represent what a good app and team of doctors the partners group has. BWH an DFCI have given nothing but exceptional care and professionalism.
It works perfect for a couple months. Then it does the same thing when you try to go in the screen stays blank and does nothing. It's aggravating.
Does not work on my new Pixel 2. I get the home screen and then a blank white screen that cannot be closed. Re-installing after deleting does not help
I forget password and never get help this is the worst app ever!!!!!I've tried for 2 days to get it to work ,so unprofessional
Frustrating...sometimes it works..sometimes not...have to use laptop too often
- Bug fixes and improvements
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