Worst App I can never get it to log in! I delete all my history cookies etc every time and still it seldom logs on. I cant access the website either, so frustrating. I think penair needs a new tech web team.
Needs repairing 3 times now i've had the app prevent me from logging in. If I have to wait to unlock my account again i'll leave pen air for good!
Logged me off before I can get in.It says due to inactivity.
Account Holder S Walker
Not easily accessible It takes way longer than it should to log onto this app. I understand the need for security however having to type in the full member number and password AND a 4 letter word AND a security question is a lot when all I want to do is take a quick look at my balance.
The worst app ever Pen Air is the credit union. The customer service agents don't care over two hours wasted. Not I don't have online access. This is the kicker I have to wait a 120 days to close my accounts or pay them 10.00.
- Bug Fixes
- General Improvements