Penn State Health OnDemand

Contains ads
678 reviews
Content rating
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About this app

Now, board-certified health care providers can care for you or your child wherever you are, whenever you need them, from the convenience of your own mobile device or computer. From coughs and sore throats, to minor skin irritations and joint pain – we have you covered. An easier way to access both adult and pediatric care teams for urgent clinical care needs and common concerns – on your schedule, and in about 10 minutes!

Your virtual visit may even be less expensive than your other care options, compared to urgent care clinics and emergency rooms.

Simply download the app and register, and then select a provider and ‘click.’

Once you select a provider, the online communication begins shortly thereafter! Telehealth providers accessed via the Penn State Health OnDemand app will diagnose, may suggest follow-up care, and can prescribe medication.

Healthcare that meets you where you are and at your convenience; helping you feel better and return to your life sooner.

Penn State Health OnDemand can be used for various common symptoms and concerns:

• Allergies
• Cough
• Eye infections
• Joint pain or strains
• Lower back pain
• Minor rashes and skin concerns
• Painful urination
• Sore throat
• Stuffy and runny nose

The Penn State Health OnDemand telehealth program is not be appropriate for all concerns. The following symptoms should not be treated by a telehealth provider; go to the closest emergency room for in-person care:

• Assault, physical or sexual abuse, or child abuse
• Changes in mental status or confusion
• Chest pain or pressure
• Coughing/vomiting blood
• Difficulty breathing or shortness of breath
• Severe or persistent vomiting or diarrhea
• Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes
• Sudden or severe pain
• Uncontrolled bleeding
Updated on
Nov 17, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted
678 reviews
Ron Harbin
September 8, 2021
I've used this app twice now in the last two days. One of the log-in screens is a little tricky (you need to type why you are contacting them) but the app does a good job of showing who is available and gives you constant feedback on where you stand in the que. The video and audio work perfectly and the quality of the medical staff at the other end is exceptional. This is a fantastic app and a fantastic service. Thank you!
16 people found this review helpful
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Alex K
September 17, 2021
I was in line for a virtual appointment and my phone lost connection to the representative (likely a fault on my end). When I went back to get in line, the app asked if I wanted to copy all of the information I had already entered in before instead of making me re-type everything. This type of intuitive UI design is so simple and yet so awesome and rare to see. 5 star rating just for that.
12 people found this review helpful
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BooBoo Jade
February 16, 2021
Make sure nothing else is connected to your phone via Bluetooth BEFORE you start the visit or you won't be able to hear the doctor very well! This has happened a few times and once the volume of the other person is low there is nothing more you can do so the doctor gets a lovely view of my ear on the camera because I am trying to hear them! It is really hard for me to remember to shut off my Bluetooth before I go into the app and this has been a big disappointment using the app.
10 people found this review helpful
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What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed