
Amanda Harbaugh
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I've been trying for a couple of months to get logged in. Regardless of the update, I have no access. Edit: The app now functions! I just wish it had more search capabilities. It would be nice to be able to search for book by other categories beside book title - author, call number, etc.
6 people found this review helpful
Pioneer Library System
August 14, 2020
Amanda, we apologize for the inconvenience. Can you email connect@pioneerlibrarysystem.org with your library card information? We'll take a look and work to get it working for you. Edit: we do have the capability to search by author and call number now! Try searching for those items in our search bar.

A Google user
I've been using this app for about a year and a half now, I have had no issues until two days ago when it wouldn't allow me to log in. I tried changing my pin number and even checking the card expiration, which is a year away, and it still won't let me log in; which is why it's getting a two star rating instead of the give I would have given it.
6 people found this review helpful
Pioneer Library System
April 16, 2020
So sorry to hear that! Could you email connect@pioneerlibrarysystem.org with your name and card number? We can troubleshoot for you and get your app working again.

Ashley C
This app is absolutely awful and useless. I've tried uninstalling and reinstall and still. Doesn't work. I can can see my checkouts and holds, but can't search. It either just sits and tries or glitches and kicks me off. Please fix this app so I can actually search and hold books. Also you can only have 11 holds....
4 people found this review helpful