
Kat Bledsoe
The recent update came along with no warning, and cleared all my saved logins. In order to access my account, I have to call RVCU, and for some reason I have to be logged in to access the "contact us" link. "Forgot password?" requires knowing the username, with zero alternative verification options such as phone number, email, security questions, anything. I've used fingerprint for at least a year so I wouldn't have to remember login info. VERY FRUSTRATED having to jump through hoops.
6 people found this review helpful

A Google user
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this has to be the worse "upgrade" in the history of banking.. they closed off all account access for 3 days, can't use debit cards, pay loans, move money, etc... and switched to this... There is no way to tell what car loan im paying since they are so close together, there is a small difference but that's it. the website on a regular pc is even worse. you have to create a separate log in, which they say they dont endorse at all... to pay the loans you have with them. terrible.
11 people found this review helpful

A Google user
App is easy to use. A little learning curve, but all the things are right there. I like that the card controls for my debit card are now in the same app. I dont have to go to a different app to manage my debit card.
7 people found this review helpful