This app is convenient for talking with my Healthcare team. My only complaint is any time I try to sign in with biometrics, the app closes and I have to sign in a second time. After it restarts, it seems to work without issue. Just a hassle to have to sign in twice every time.
I love this concept and the ease of communicating with my care team. I used the e-visit for the 1st time last Friday and how awesome that was! Got what I needed right before the weekend! Time &life saver. Altho I cldnt get the video part to wrk, the NP must of saw that an reached out to me 1st. That was a pleasant surprise not having to play phone tag. I recommend.
1 person found this review helpful
July 13, 2022
Thank you for your review!
Continually malfunctions despite uninstalling and re-installing when I am trying to have a video conference with a provider. Called their technical support and they were absolutely no help at all. Pretty much the attitude of well yeah this thing just malfunctions a lot. Referred me to another app that I had to use instead.
18 people found this review helpful
April 22, 2021
Thank you for your feedback. We're sorry the app is not functioning for you and that our technical support team was unable to provide a solution. We are looking into this issue and hope to provide a better experience for you soon.