There are several things that need to be fixed. #1: different users cannot use the same phone to log in to different accounts without restarting the phone to log in a the second user. The app will not let you, it states"system unavailable". This makes using the app very difficult to get done what you need to get done, and must be fixed. #2: Need to be able to access credit card info. Please fix these problems.
I definitely liked the old app better. I have a lot of accounts. With this new app's shortened number of letters displayed, I have a difficult time telling which is which. The account names do not display on the screen, only the account numbers and I do not have them memorized. I often end up using the regular website to get things done. I had none of these problems with the previous version. Please go back to the way that version displayed everything.
It works well enough, but the design and backend clearly need some polish. Some obvious issues: 1) On the login screen, it almost always has "Your session has expired" at the top, which seems unnecessary if you closed the app the last time you used it. 2) When you sign in, the "Rate our app" popup comes up twice. I've had a few other duplicate notifications as well. 3) The check deposit camera screen is much more cumbersome than it used to be. 4) This has bothered me since I started using the app however many years ago- the screen scaling is garbage. I don't know if the devs were lazy or careless, but my last four phones all had issues with parts of the UI clearly being cut-off or misaligned, low-resolution logos, and the camera being very disproportionate. It's not like I'm using some bizarre, off-brand phone, this was an issue for my two iPhones, my LG, and my current Nexus. Am I going to stop using this app? Absolutely not. Does it need more work? Absolutely.
Sometimes you have to leave well enough as it is and sometimes you update ... maybe the ability to check on your credit card account should he added. Instead I hate the new interface of swiping to see each account. The old single screen with all accounts list was perfect. One glance and I knew the status of it all; now I have to swipe swipe swipe swipe ... can we go back to two updates ago? and as mentioned in other reviews, the fading logo and white screen take too long to load.
The Login screen takes too long with the fading logo. It's hard to rename your accounts I have already done it several times and it keeps going back too the normal account numbers. Not sure about the rest but this new app is kind of annoying with the fading logo.
I much prefer the previous version of this app. I would like to see the total balance after each line item. I don't like that you have to swipe so much to switch accounts. I also don't like the look of the app...it looks too old for today's technology...like it took 10 steps backwards in look. I only log into the account for quick balances but rely on the SECU website for most other things so I can see more information. Would rather have the previous version.
With this release, SECU improved the results for locating the nearest branches and ATMs, removed the advertisement banner and included a few fixes for check deposits and selecting a default account.
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