I'm wondering if you could add support for the Hop-Pass? I'd give you five stars if you could. It'd be nice to also use the phone to tap the sensor using this app then I wouldn't need the physical card all the time.
I've been using this app for years. It is flakey. Sometimes it takes a reboot to get it to "sync". And if you have to reset your phone or the app you lose your ticket with no refunds and unfriendly customer service. I only continue to use it because I don't want to travel downtown to buy a monthly pass. Now they want you to carry yet another card in your wallet (Hop). One step forward and two steps back.
This software will charge you multiple times in the checkout menu if you lock your phone. This causes more money being withdrawn from your bank account then intended. when you go to check out your tickets but before paying for them, you lock your screen or answer a call, the app will show there are no tickets in your cart when you go back into the app. Then, when you do check out, you will be charged for both of the actions you took, even though you didn't intend to buy 4 tickets instead of, say, two. Please fix this. I've already tried to contact your support. They refunded me but I have verified this is still a problem.
Can't add a new card unless I'm trying to buy tickets right now. I just want to update my expired card without having to buy another $5 of tickets.
Does what its supposed to do, nothing fancy. I usually buy a monthly or two week pass from the max ticket machines. Sometimes the last day of my ticket happens to fall before my payday so I can't go and buy another monthly or two week pass, and I don't usually carry cash, but I always at least have enough on my card to carry me through transfers until payday. I downloaded the app, bought the minimum $5 (two 2.5 hour tickets), and activated one before my bus even arrived.
Do not use this app. While it appears convenient, it is one of the top methods that the ticketing employees use to give out violations. My phone was a minute or so different than the the ticket takers and he decided to, loudly, tell me and anyone around me that I was a liar and had not purchased my ticket prior to boarding. He also watched me, over my shoulder, as I accessed the app and selected 'in use' tickets to show him that active ticket. He didn't sign the citation so it was thrown out, but that could have been $175 plus court expenses to fight it when I was clearly in the right. Google this issue and you will find that it is, sadly, a common occurrence. Due to this issue, and the TriMet's lack of enforcement on their trains, I will spend my $600+ of transportation money elsewhere. Again, either buy a paper ticket or don't ride the Max. This app is useless.
Performance improvements and bug fixes.
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