Works okay. But please make these three improvements: 1) Display my active ticket immediately upon app startup. I rarely need the app for anything else while a ticket is active. 2) Get rid of the "syncing..." dialog. It shouldn't need to sync because my active ticket is stored offline. 3) Let me set a default rider type, to help streamline ticket purchases.
Duplicate transaction bug! I tried to make a large purchase of 8 tickets. I clicked the button once. Apparently due to network issues the transaction was processed 3 times, so I ended up being charged $60 instead of $20. Customer service was terrible and told me tickets are nonrefundable and they I shouldn't have clicked the button more than once. Your app should be robust enough that flaky network doesn't result in duplicate transactions when clicking the button only once! Otherwise fine, but highly don't recommend due to this egregious bug and lack of customer service.
terrible app, could not get it to work. Easier to just use cash. User interface is childish. Obviously made by a bunch of kindergartners. Actually works as about as good as the ticket machines which are constantly broken! Will be un-installing it right away!
Buggy and slow. Also, why do I need to "sync" when displaying a ticket I already activated? I don't always have mobile data service. When I pay for a ticket it should be actually stored on my phone so that I can use it without a data connection - ESPECIALLY when it's been activated.
I am docking my rating another star because the developers of this app are not making any improvements! All I want to do is show the bus driver my ticket, but s/he and I are very annoyed by all of the synching and reloading. Bus drivers have a schedule to keep. I already bought the ticket. If I wasn't doing other things, I'd turn off my data and let the ticket sit on my phone. Apparently, communicating with Tri-met servers is a real drag. Why all the synching? Speed it up already!!!
I dowmloaded this because the busses are a decade behind and don't accept cards. The stupid thing however wouldn't even take my card. After somewhere around fifteen attempts to buy a day pass for the bus, I consistently got an err messege, despite being able to use the exact info on other websites. Don't waste the download time for this app.
Bug fixes and performance improvements.
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