If this app was half as good as the desktop version then ratings would improve. Unless it's connected to Wi-Fi It is virtually useless to use as a phone. Then on Wi-Fi there is a lag.
Feature rich, smooth and elegantly packed user interface, that is what the new 7.x version is, it is in beta, so you have to sign up to be a beta tester to experience it, do it, it is worth. Right from logo color toggle, now it is less red and more white to complex interface made simple to use in the meetings tab, this update is a pleasant change! Some quirks to still fix, such as when I don't have fax enabled, why show it in settings and tell me "failed to download faxes"! another one, if you try to message someone you haven't messaged from voicemail it doesn't show the person's name. But these are really very minor and it is beta for a reason, hoping to see a perfect app when it comes out of beta.
I use 8X8 for my office phone system, and the desktop version works fairly well. The app, on the other hand, is horrible. You cannot sign out once you sign in even though you tap the logout button. When I leave office hours behind, I don't want to talk to clients, I want family time. Receiving calls at 10:30 p.m. from a client looking to leave a message is very frustrating considering I signed out already. The app is a great idea, but the implementation is horrible.
Horrible! Google Voice is way easier to use. My office made me port my Google Voice number to this app, and it drops calls. The text messaging does not work. Incoming caller ID doesn't show up; just a blank screen flashes when I get a call. Awful and dangerous to use while driving because it doesn't interface with Bluetooth like GV does. I was really hopeful because I didn't want to have to use a 2ND phone for work, but this is so unreliable that I may have to.
This is not a user friendly app on an android phone, but I have no choice but to use is for the office. When my phone rings while on an 8x8 call, it puts them on hold and brings up the option to take the call. When an 8x8 call comes in it might pop up the screen to notify me, but then it disappears. When I pull it back open, it shows disconnected. My boss is wondering what I am doing off my phone so much. Pulling up stored contacts isn't the easiest thing to do. Moving around to the various windows isn't that great either. I absolutely HATE this app. Think twice before signing up with 8x8 service just because this app is terrible.
This is the worst business app I have ever used. It simply does not work. When someone calls you get a blank screen and you can't pick up the call. Since I am often out of the office most of my calls are not answered because of this. I will likely be leaving 8x8 because of this.
- Dramatic improvement in battery performance
- Audio quality enhancements
- Bug fixes