8x8 Work

8x8, Inc

About this app

The 8x8 Work app for Android brings together your voice, video, and messaging in a single, secure mobile app. It’s everything you need to stay productive—whether you’re on-site, off the clock, or off the grid.
From startups to global teams, 8x8 Work scales with you, helping you stay in sync and on task, wherever work happens.

Built for Android users who need to:
*Call, meet, and chat in one app
Make business calls, host HD video meetings, and chat with teammates—without switching apps or missing a beat.

*Use your business number on mobile
Keep personal and work communications separate while staying reachable from anywhere.

*Collaborate on the fly
Share files, start quick chats, and check presence status—without the email ping-pong.

*Stay admin-friendly
Remote, hybrid, or in-office? Your IT team has full control, regardless of where people work.

Feature highlights
*HD voice and video calls from your Android device
*Host and record meetings with screen-sharing
*Team messaging with @mentions, file sharing, and availability indicators
*Custom call handling and quiet hours
*Works over Wi-Fi or mobile data for optimal quality

Start using 8x8 Work today:
Subscription required (8x8 X Series).
Questions?
Check out 8x8 Android Support (https://support.8x8.com/cloud-phone-service/voice/work-mobile)

Ratings and reviews

Update 9/1/2020 The app has improved, less connection issues, but I do notice the status indicator is not always correct. i.e. it may show I'm on a call when I'm free. Not always easy to start meetings with screen sharing, and if you are already on call with someone via the mobile app and want to share your screen on the laptop, the call disconnects. Original: We use the desktop version at work, that's the only reason I'm downloading the app. It doesn't work properly most of the time.

It just doesn't work. I've deleted and reinstalled several times and it still won't work with speaker phone. Every person I talk to says they can barely hear me unless the receiver is practically in my mouth, and at the moment it won't place any calls at all. My regular phone app works perfectly fine, so whatever y'all have done to this app renders it absolutely useless on my phone.

Horrible app and horrible service. I'm switching back to Ricgcentral as soon as possible. 8x8 is holding me hostage with their poor contract. By the time they got service transferred over, their 60 day cancellation period had lapsed. The app doesn't work properly, the desk phones don't work properly, and the customer service is a run around. I've spent over 30 combined hours on hold with customer service in the first few months and still can't get it work g right. I had high hopes to bring all of my contractors over but I am advising against it for everyone.

What’s new

Saved & Pinned Messages are now available to all users.

Fixes & Improvements
- Fixed Bluetooth disconnection on Calls tab & crackling audio
- Keypad in conference calls for contact center agents
- Resolved app freezes and crashes in messaging
- Recording transcriptions include both participants
- Voicemail plays through speaker correctly
- Accessibility & UI improvements