Another update, another round of fresh bugs. On a Google Pixel: -App will not stay open in the background. Calls are missed. -App will say the audio is going to Bluetooth, but it isn't. Hasn't been an issue with the app for a few months, but the problem is back. -Incoming calls that acutally come in just show a blank screen with no button to answer or no indication of who is calling. -Still causes significant battery drain The inability of this company to create mobile apps for a *cloud* based phone system seriously puts my company's long term relationship with 8x8 in doubt.
Bad Functionality It seems to close unexpectedly when you call or answer a call. Also, to delete voice mails, you have to do them one at a time. Things like this are frustrating. This app has a lot of potential but there are a few bugs that need to be sorted.
Many updates later it still doesn't show me the screen to answer a call 80% of the time. It rings, but it either continues to show whatever screen I was on or a blank screen in the app. I can't answer my calls.
Updates to fix updates The latest update made this app useless as it does not operate in the background at all anymore. I liked having the quick access to pull it up on my Galaxy Note 4, but now I have to go into the app and it has to load before I can make a call or check anything. Tried to open up the app today and the icon is completely missing from my phone all together. Not sure what they are doing when they make their updates or where they are getting their feedback to keep making changes to how the app functions.
Barely usable since last update. Extremely buggy since latest update. Couldn't log on at all for a while. Now sometimes can't access incoming calls. Very disappointed with this app. Relying on it for business and it's making us look like hacks. PLEASE FIX!
Update causes more bugs than fixes Icon shows on phone when I am logged out; often disappears when I *AM* logged in. Battery life is way worse than before, when it is reported to be better. Another battery waster: a call came through, I missed it, and when I came back to my phone 20 minutes later, the screen was still on, showing the missed call screen. I left it there 5 more minutes to see, and the screen never went off... These issues need to be fixed quickly. I wish I could go back to the prior version.
- Dramatic improvement in battery performance
- Audio quality enhancements
- Bug fixes
A free second phone number & second line. Free number for calling and texts app