
Mammon
Because of a log in glitch, my account ended up locked. However, when I try to reset my password to unlock it, I end up with an error message. I tried unlocking on the website, but it still wouldn't work. I have already uninstalled and reinstalled the app, hoping to fix the error, but it didn't work. Calling is not an option for me as I have selective mutism and phone calls trigger my mutism. These errors make me regret choosing Vystar as my bank account.
VyStar Credit Union
April 28, 2026
Thank you for bringing this to our attention. We’re sorry to hear about the difficulties you’re experiencing with your account access. Please email socialsupport@vystarcu.org so our team can review the issue in detail and provide further assistance.

Cody Thurber
I have been with VS for around 22 years, but I believe it's about time to close the account. It's nearly impossible to log in - I either get an error displayed, the app crashes, or it just refreshes and doesn't actually log in (happening now). I am fed up with being unable to view my accounts when I need to. It's 2025, there is 0 excuse. Time to move on.
2 people found this review helpful
VyStar Credit Union
February 25, 2026
We’re sorry for the trouble you’ve been experiencing, that’s not the experience we want for any member, especially someone who has been with us for so many years. We recommend uninstalling and reinstalling the VyStar app to ensure you’re on the most up to date version. If that does not fix the issue, please email us at socialsupport@vystarcu.org.

Bobbie Lusch
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New color scheme won't open I haven't been able to log into my account all month!!! Where is my old Vystar app at least it was working but it disappeared can't even download it so I can check my accounts. Above when app first started now after years of fighting this app to get up to date info on my accounts, ALL I CAN SAY IS IT IS LACKING ANYTHING CLOSE TO BEING UP TO DATE!!! Have to wait for days and sometimes weeks for account updates on transactions.
5 people found this review helpful
VyStar Credit Union
January 12, 2026
We’re sorry you’re experiencing these issues, that’s definitely not the experience we want for our members. Please try clearing your cache and cookies, then fully delete and reinstall the VyStar app. If the problem continues, our Digital Services team can help at 904‑777‑6000 (ext. 6289) or by email at socialsupport@vystarcu.org.