Good useful app thanks Westpac, but I'm sorry to see you've removed your own tap & pay service and replaced it with Android Pay. Sorry not at all comfortable with that! Not happy with thought of a service outside of my bank handling my finances or private details, I don't entirely trust that! Sorry, that's how I feel. Motorola Moto X Style.
Removing Tap and Pay is pretty rubbish. Android Pay is simply not accepted everywhere conventional tap methods are. It's also not nearly as reliable and it's too much of a gamble that it will request the card which is risky for some purchases if you don't have the card on you. I certainly can't rely on it working like I could with Tap and Pay. Rest of app is ok. The account view is rather slow to login and display the page I feel.
Latest update removed the ability to use cardless cash, and I now need to have an additional transaction account on top of my cheque account to use it. Another monthly fee, plus costs for the new account.. I don't think so!!! Westpac can shove it where the sun don't shine, will be looking for a new bank next week!!
App on Samsung Galaxy S8 only supports Android Pay, the Westpac tap & pay is gone. This means I can't use my Westpac Amex. This is pathetic, when the feature was advertised so much. I'm annoyed.
The new update which requires the customer to "Allow" westpac to manage all calls etc, is outrageous! Yous already have our ph numbers, incase we forget our passwords. I dont see the need to "allow" yous authority to steal information off us! I have to uninstall which was once a decent app for years!
Why why why did you remove tap and go. It was the best!!!! Android Pay is so unreliable takes up to 10 taps the register at the 1 terminal. I will have to use the plastic card as its so embarrasing and it holds everyone up ..even cash would be faster now.
- Activate your new credit or debit card with a tap, using NFC.
- Track the progress of your Credit Card or Personal Loan application.
- Enhanced fraud detection to keep your money safer.
NB: Tap & Pay service has been removed; however you can continue to make mobile contactless payments through Android Pay within the app.
If you are having issues, please delete and re-install the app.
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