They deduct the money before confirming the order with the restaurant, so when the restaurant cancel the order, which happens more frequent than you think, they return the money within 10 working days. Doesn't make any sense to me! Also saving the CC doesn't work. Otherwise it is good.
Why i can't share resturant menus? It would be more convenient if we are group that we can share the menu say on whatsapp so that we all can choose the order. And yeah too many pop ups and notifications for no reason
More than perfect, I use it all the time! I find the new notifications so cute and not annoying at all, in fact I love it when I switch between the apps and find Otlob's notification saying "Mariam don't go..." Makes me smile everytime, it's also so funny 😂😍I just love the app!❤️
It is good. But for taking the order there should be a reasonable time. Because i can change the restaurant if order intake it taking late. I am waiting for long time for conformation witch is not counted. Or for another option add a cancel button till order is taken. If this features are added surely 5 star.
It's really awesome, but for foreigners it's a little complicated. This app asks for areas. I knew I was in or around Korba but couldn't figure out why nothing came. It turns out Korba was a ten minute walk from me. I picked the wrong area. It turned out I thought I was in one area rather than another. The costumer service was great when I whined like an idiot. I was in the wrong, but they accommodated me. It's a good app, but I didn't adapt
Easy to use. There are some glitches when i try to order and I'm informed of an extra fee for my location but still the app refuses to order. I'd also like to share a menu or an order. I hope this option can be added. Overall i am satisfied and this is where I normally go for delivery orders. Thanks
We are very grateful for your valuable feedback and for helping us to improve the Otlob app. We've made the following updates:
- Brand new app flow and design - now it's even easier to order your food;
- New order delivery time countdown tab helps to stay tuned on when order arrives;
- Additional fixes and improvements.
We'd love to hear from you. If you like the service, please take a few minutes to review our app.