Restoring Passwords is Impossible After resetting my phone to factory settings I attempted to reinstall my paid password app. All of my info was gone. From a 2 year old drop box file I attempted to open/unzip/restore but nothing is working! I have tried everything including emailing the developer. Very frustrated. Insane amount of energy to get my information.
Lost data. Logged in today and I have lost all my passwords and it will not back up by email. If someone from technical support would like to contact me, I would appreciate it.
Unbelievable I can't believe what I'm seeing. Like me, people are letting you know that all their passwords have been lost. You're writing back sorry it's your fault that you didn't back it up!!! You had one job! The app is called password keeper not password loser. If we had done something to our phones that's one thing but this problem happen on your end. I also had the app on my tablet which was on and wasn't connected to the Internet. It had the same just installed look. Kindly get me my passwords or refund me.
No dropbox sharing option on S7 Edge I have not been able to sync my password data with my Dropbox as the sharing, back up or menu option is not supported with S7 Edge device. Plz help
Great App I've been using this app for about three years and I absolutely love it. Greatest app ever, a must have. Love the fact that I can share it between my phone and tablet. Gives me access to my data at anytime. It's worth paying for the premium version.
Lost all my passwords I logged in yesterday to find out that every last password was gone and no way to recovery them. That really made matters bad without a backup.
Password recovery via email was not working. Bug has been fixed.
Optimization fixes for the app.