myOnlineReputationManager is an advanced do-it-yourself reputation management solution for businesses that want to improve their online reputation by capturing more positive reviews from their customers.
Features of myOnlineReputationManager
a. Monitor What Customers Say About You on the Web
Keep abreast of what customers say about your business in reviews and on rating websites. With continuous Internet monitoring, myOnlineReputationManager provides information on all your customer reviews in one single dashboard so that you don’t have to waste time and energy visiting each one separately. Our convenient dashboard view gives you fast, easy access to the status of your ratings and reviews – whether they have been captured, approved or published.
b. Know Your Online Reputation
myOnlineReputationManager’s reputation score gives you a clear indication of your reputation health at all times. Your Online Reputation Scorecard data is weighed and averaged across all review sites according to relevance.
c. Empower Customers to Write Reviews
The myOnlineReputationManager software, loaded on a device like an iPad or laptop, has the ability to capture customer reviews. These might be customers who are currently visiting your business or who have visited in the past. Once the reviews are submitted, your staff or you will have access to a convenient interface that lets you read, reject or accept the feedback. This feedback from your customers helps you gain insights into their customer experience. Use the reviews you have accepted to promote your business.
d. Publish Positive Reviews/Manage Negative Reviews
myOnlineReputationManager is a smart tool that allows automatic publishing of your verified positive customer testimonials to review sites that have the most relevance to your industry. The software has the intelligence to distribute your reviews across the web to meet your current requirements in the best possible manner. Greater numbers of positive and recent reviews from customers help neutralize any negative reviews that might appear over a period of time.