Welcome to the Bening Mobile Application - Customer Service Solutions for the Tirta Bening Drinking Water Public Corporation Office, Pati Regency! This application is here to provide convenience and comfort in accessing information, recording independent meters, and submitting complaints to our customers. Here are the main features that we brought in the first version of this app:
1. Customer Billing Information:
Get the latest information about your water bill easily through the Bening Mobile application. Just enter your Customer ID or meter number, and you can see your monthly water bill, payment history, and details of water usage for a certain period.
2. Independent Meter Recording:
Now you can record independent water meters quickly and practically through this application. Enter the latest water meter numbers in the application, and the data will be recorded automatically in our system. This self-monitoring helps ensure that your bill reflects actual water usage. Registration can be done on the 16th - 20th of each month.
3. Customer Complaints:
We understand that complaints or problems may occur from time to time. Therefore, we provide a Customer Complaint feature in the Bening Mobile application. Report your problems related to water services or submit your complaints directly through this feature. Our team will immediately follow up and provide the right solution.
4. Important Notifications:
With the notification feature, you will not miss important information regarding bills, payment alerts, and announcements from Perumda Air Drinking Tirta Bening. Notifications will be sent in real-time to your device, so you are always up-to-date with the latest developments.
5. Data Security:
We prioritize the security of your personal data. The Bening Mobile application is equipped with a sophisticated security system to protect customers' personal information from unauthorized access.
Our team will continue to strive to improve and develop the Bening Mobile application in order to provide a better user experience. If you have input, suggestions or questions, don't hesitate to contact our support team through the "Contact Us" feature in the application or via email pdr.tirtabeningpati@gmail.com.
Thank you for trusting the Bening Mobile Application as your choice to access our customer service. Enjoy a better experience with Bening Mobile version 1.0.5!
Regards,
Bening Mobile Team - Perumda Tirta Bening Drinking Water, Pati Regency.