Maryam ko Batayn

Punjab Information Technology Board

About this app

Maryam Ko Batayn (1000) is the official mobile application of the Government of Punjab, launched under the Chief Minister’s initiative to provide fast, transparent, and free-of-cost access to public relief services and grievance redressal.
This integrated complaint and relief management system connects citizens directly with district administrations and relevant government departments through a secure digital platform—ensuring timely assistance, accountability, and dignified service delivery.
Key Features
• Free helpline access via short code 1000 (zero-rated)
• 24/7 support for emergency and welfare-related services
• Omni-channel access via mobile app, web portal, and phone call
• Real-time complaint registration and tracking
• Automated task assignment to concerned officers
• Verification through government databases, where applicable
• Photo and video proof of service delivery
• Transparent service timelines with TAT monitoring
Services Available
• Ration support
• Medical emergencies (medicines, hospital facilitation, dialysis, cancer, cardiology, etc.)
• Financial assistance (subject to eligibility criteria)
• Assistive devices for persons with disabilities (wheelchairs, hearing aids, etc.)
• Essential items (warm clothing, blankets, and other necessities)
• Marriage grants (through Bait-ul-Maal)
Download Maryam Ko Batayn (1000) to access government services with dignity, transparency, and speed—right from your phone.

Ratings and reviews

After registering, the concerned application was submitted but it went to pending. The word "Pending" in Government meant a "NO" in Pakistan. I am posting this after waiting for 5 days. Secondly the app does not have a complete profile edit mode in which someone can change their address. Third, The app does not have a contact us feature which is most important and if someone says call 1000 then I have tried this and the person attended the call showed rude behaviour.

The signup process is completely broken. The app sends an OTP instantly, but it expires within a split second, making it impossible to log in. To make matters worse, you have to wait two full minutes just to try again, only for the same thing to happen. It’s a huge waste of time in its current state.

Unable to sign up as a new user. Although I am entering a password that meets all the stated requirements, I still receive an error message. Furthermore, the date of birth calendar seems to be misaligned and difficult to use, making it hard to select the correct date.