Salesmen are the best advertisement for most organisation. However, they can be expensive if not utilised well. FOS designs and implements Customised Sales Management Processes which help to bring greater accountability in day to day activities, ensure coverage of target accounts based on priority, regulate calls through analysis of call results, etc. Most importantly, FOS provides a tool to the Sales Manager as well as the Sales Person to analyse his daily, weekly, monthly activity and plan ahead.
FOS aims at bringing about measureable improvements in the areas of Sales Management, Infrastructure ‘Build & Manage’ and Customer Delivery & Support.
Customer Support and Sales Teams both, are customer facing and they can make or break organisations. However, hiring good team managers and members is rarely enough to get teams going. They need the support of strong processes to manage themselves as well as to be managed effectively.
FOS aims at helping its customers by ensuring that the sales, delivery and support teams are structured and utilised in a manner that helps to meet targets in the areas of Revenue, Market Share, Customer Satisfaction and Employee Satisfaction.
FOS also helps customers adapt rapidly to ever changing market situations and opportunities through structured analysis and innovation to stay ahead of the pack.