Mój T-Mobile

T-Mobile Polska S.A.

About this app

Extend the contract in the application and get a MEGA DISCOUNT! Check out the latest offers for Regular Customers, including subscription discounts and great smartphones at attractive prices.

... and every Friday in the app, a new gift awaits you! Gigabytes, discounts on smartphones and devices or access to movies and series.

Self-service application for T-Mobile customers who have a contract for the provision of telecommunications services and for Pre-paid T-Mobile users.
With the My T-Mobile application, you can:
• manage multiple numbers on the same account,
• control the current costs for all numbers added to the account,
• pay bills quickly and conveniently in the application,
• view the list of invoices from the last 12 months,
• top up a card or mix number,
• set the cyclical top-up,
• add packages of minutes, SMSs or data to your tariff,
• manage additional services,
• enable a roaming package,
• contact us on chat,
• manage marketing consents at the level of each number added to the profile

You can manage all your numbers yourself, see how easy it is.
The application does not consume internet packets and does not generate additional costs.

Ratings and reviews

The app works OK to tell you the basics like how much data, voice, sms are available and when they expire. However over the course of two months I was never able to complete a top up with any of several credit cards. It would near the completion stage, and my credit card company would ask me to verify which I did. As the app was doing the final processing, it failed every time with the cryptic message "something is wrong". Had to go back to the store twice to top up.

1. When you run out of Internet, they cut it off completely, although, it would have been a much better business strategy to keep the application connected so that a user could top-up his/her account from the app. Instead, you have to run to the nearest shop and it's a good thing if you are not abroad or in the middle of nowhere... 2. Unavailability of the app after 11 PM due to maintenance. 3. GBs with longer validity period are taken out first, so that you lose the ones with shorter validity.

I have been using T-mobile for more than a year and I'd highly recommend their services. Great prices and bonuses! The application's English version works great. They have in-app top-up/add-on packs and many options to choose from. You can chat with the customer care agent and they also speak in English. Their roaming tariffs are fine too when compared with other service providers. Furthermore, they have also enabled coupons for various platforms since 2023. Thank you! ♥️

What's new

W tej wersji udostępniliśmy:
• możliwość zarządzania kolejnością numerów na ekranie głównym
• dodawanie i usuwanie numerów usług TV 
• aktywację usługi Canal+ Prestige
....oraz poprawki usprawniające działanie aplikacji.