19.2K reviews
Content rating
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About this app

Virgin Mobile Club - everything at your fingertips!
Virgin Mobile application gives you the opportunity to freely manage your offer. You can check the status of packages and activate new services. All the freedom that gives you Virgin Mobile dressed in a friendly and readable form of application. The "Klub Virgin Mobile" application is also adapted for users of the subscription offer.

With this application you can:
- control costs,
- manage your subscription,
- check how much money you have on your prepaid account,
- top up the account on the pre-paid offer,
- check call history,
- activate one-time minutes, SMSes or net packages in the subscription or on pre-paid offer,
- activate any pre-paid packages,
- register a pre-paid number without leaving your home,
- add numbers to the account.

Download the Virgin Mobile Club app and be free to choose!
Updated on
Feb 7, 2020

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
Data can’t be deleted
19.2K reviews
Adam Jan Kowalski
August 15, 2022
Very basic and unintuitive UI. No ability to generate configuration sms for the phone. Besides, Virgin Mobile internet often does not work in many places, despite full strength of cellular signal. Won't even connect calls. No amount of manual configuration and phone resets fixes this so it's 100% cellular network issue. I highly encourage to switch operator to a more reliable one.
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A Google user
October 24, 2018
I really liked this app when I was using the prepaid plan. After switching to postpaid I realised some issues that were demanding more time for simple app interactions like payment. To the Android team of this app: 1. Please make sure postpaid users can pay invoices in the app - by taking them to BLIK, credit card, PayPal and other options. Automated process where amount is pre-set and you have to click Pay button. I now have to use my laptop to pay for invoices, enter your bank account, enter invoice number and find it inconvenient with all website logins for bank accounts. Mobile payments are much faster, please make it happen. 2. Even if I want to pay on mobile I can't because I can't download the invoice to copy the invoice number. Copying just account number (like you have it now) is not a great user experience. That's why it's probably best to do it like mentioned above. Error when downloading invoice: Cannot generate invoice. I hope someone replies here and this gets fixed soon. I'll review my rating for sure!
12 people found this review helpful
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Virgin Mobile Polska Sp. z o.o.
October 24, 2018
Thank you for your suggestions. We have forwarded it to our development team to analyze.
Stuart Cooper
May 15, 2022
Why would any retailer restrict a client who wishes to spend money with them?!! Internet at 1zł per gb after your perliminary plan purchase runs out (30gb max), most of the world offering unlimited.. 10 min wait once you've paid for said extra before you are able to buy the next gb. If you do run dry, good luck establishing a connection to purchase again - almost impossible! You'll need to find a WiFi connection. Ask your friends on Play for a good example. Terribly poor and confusing..
3 people found this review helpful
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