This app charged me for 5 separate rides when I only rode 2 times. Not only that, when I ended my trip it, continued to charge me for 6 hours twice! They also pulled directly from my debit card instead of my funds I loaded onto the app. I suggest using OFO for a bike. This is app is trash. Don't experiment with this app! I contacted my bank and had them dispute the claim after I tried contacting Spin through their website. Spin has yet to respond to me.
I tried the bikes for few minutes on UCSD campus while I was charging my car. Took a spin around the block and return the bike on the same spot. I lock the bike but the app was still going like. Time stop after few seconds and the bike unlocked again and start charging me new session without my permission. At the end I paid for two transactions $4 and $5 just for trying new service. Will never use them again 😠😠😠
The app will not open at all, I can't even use it after the recent I updated version. I have a year subscription over a service that I can't even use at all. Terrible experience and regret spending money:(
The app locked up at the "add card" step and i was unable to try it out, even with a free ride code accepted
I tried downloading the app and when I tried to open it the app stopped working on my phone and took me back to my phone home screen
Awesome service! I love not having to worry about parking my own bike anymore.
Bug fixes and general improvements.
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