Gira. Bicicletas de Lisboa

EMEL

About this app

GIRA. Bicycles of Lisbon is a new alternative of mobility of the city.
This is the App for the use of the shared bicycle service in Lisbon.

How it works?
Use the App to find the station closest to you and choose a bike.
The app is georeferenced and based on a map that identifies the stations where you can start or end the trip.
When you arrive at the station, the App suggests the ideal bike for your trip.
Pedal at will. Here, there and there.

Key features of the App:
User registration.
Information on the location of the stations and availability of bicycles.
Unlock the bike.
Evaluation of the travel experience.
And much more...

Important note:
If you already have ePark account enter the App "GIRA. Bikes of Lisbon "with the same login as the ePark App. The user account and wallet are shared between the GIRA and ePark services.

Ratings and reviews

The bike service, itself, is great... but the app is terrible. I don't think I have ever used the app twice in a row without it crashing, requiring me to log out and in, or just freezing while I am standing next to the bike I intend to check out, etc...

I paid for a yearly pass a couple years ago and the app was serviceable, but now even worse somehow. I can't even put the credit card information to pay for a pass, it either crashes or doesn't open the keyboard. They are getting complaints for years about the issues of this app, but they don't do nothing, so the bad rating is deserved

First time using a bike, as a tourist: I return the bike to a dock, it gets locked in but does not register that the trip is done. I had to call the support number, fortunately they spoke English, for them to end the trip. In the meantime I got charged an extra 2 euros for going over 45 minutes. On top of that, the app freezes constantly.

What’s new

Melhorias de usabilidade.