NOS App (Cliente NOS)

38.5K reviews
Content rating
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About this app

Download the NOS App and start managing your television, internet, mobile, phone and IoT services for free and easily:
- control your balances and consumptions quickly
- see the details of your communications
- manage extra internet packages
- join Power Wi-Fi Plume
- access the payment details and details of your invoices from the last
6 months
- see payment, top-up and credit movements
- pay your invoice with Mb Way for free
- activate direct debit and change the associated IBAN
- activate or change the e-invoice email
- see payment agreements and credit notes
- see the loyalty period
- keep your NOS Card always with you
- load more net, minutes or SMS anytime and anytime
- add mobile cards to your package
- activate and manage your TV channels, packs of
contents and their consumption in the video club
- see your phone's PIN and PUK whenever you need it
- consult, monitor, reschedule or cancel your technical visits
- get a password online or schedule a visit to our stores
- use our tutorials to solve problems you have with the UMA box
- manage call forwarding
- change your contacts
- check your account and service details
- follow the status of your orders with NOS and
- access exclusive NOS Apps.
Updated on
Jul 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

37.8K reviews
Evgeny Orlov
August 3, 2023
Worst service ever faced. Bought a traveller card. Internet does not work. Support explained that package is not activated for some reason. Asked to activate. "Will do in 5 minutes and call you back." was the answer. 7 days passed, I visited office 5 times, opened 5 issues with support. Internet still does not work, but we have some progress - I cannot call anymore as well.
1 person found this review helpful
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NOS Comunicações S.A.
August 4, 2023
Good afternoon Evgeny. Can we help you with any questions regarding the NOS App? Regarding the NOS service, please send us a private message with your customer number to Facebook NOS at Thank you
Victor Barreto
August 11, 2023
An amazing and interactive application, easy to use.
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NOS Comunicações S.A.
August 11, 2023
Thank you for the excellent score, Victor. We will continue to work to provide you with the best experience. Keep up with the news and leave suggestions at
Juan Juan
June 11, 2023
Is this the worst app that I've ever used? No. But it's pretty bad: You cannot see your multiple hired services, you need to get a pdf invoice for everything. No real time information. Outdated information and broken links. It's probably developed by some outsourced company that doesn't care. Edit: I love how the answer completely misses the point, perfectly showcasing what I'm talking about.
6 people found this review helpful
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NOS Comunicações S.A.
June 12, 2023
Good afternoon Juan Juan, We are sorry for the situation. We want to help you. Please send us a private message with your NOS customer number at: Thank you.

What's new

Agora, quando utilizar a funcionalidade "Diagnóstico Internet Fixa" também vai poder agendar uma visita do Apoio Técnico, se necessário.

O "Diagnóstico de Internet Fixa" deve ser utilizado sempre que a internet fixa esteja lenta, com o sinal fraco ou inconstante. Através do assistente virtual disponível são apresentadas ações de correção inteligentes e acesso prioritário ao Apoio Técnico.

Esta nova versão da App NOS inclui ainda melhorias de desempenho e correção de erros.