App novobanco

Name: App novobanco
Availability: InStock
Rating: 4.360000133514404 (28301 reviews)
Author: novobanco, SA

novobanco, SA

4.4

28.3K reviews

1M+

Downloads

Everyone

About this app

The novobanco App will surprise you, because it evolves with your interaction.

In addition to being safe, intuitive and fast, it is an app that learns from you and adjusts to you:

• your daily usage preferences, showing the top 4 of your most frequent operations;

• simplifies the way you carry out operations, with automatic data filling, so you don't waste time;

• possibility of customizing your viewing preferences, from the way you prefer to view the information, whether graphic or textual, to the font size;

• Furthermore, it allows you to propose new features or customizations that are essential to you.

The novobanco app also has:

Home screen with a summary of the main options; balances and movements in your Accounts; its Integrated Position; associated credit cards and quick access to the top-up option so you can monitor the activity of your Accounts in a simplified way.

View account movements for all associated accounts with categorization according to the type of expense/income, including accounts from other banks.
With a very intuitive menu and navigation, which allows you to access all customization and usage options on a single screen.

Send us your questions or suggestions to mobile@novobanco.pt

Updated on

Dec 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.4

28.2K reviews

Ricardo Lopes

October 24, 2025

The installation of the app was forced — without it, I would lose access to homebanking. After logging in with the matrix card, they stopped sending authentication codes via SMS and started sending them through the app, which doesn't work: the codes never arrive. The experience is frustrating, the app is unreliable, and to make matters worse, it includes ads — completely unacceptable for a banking application. Terrible solution, poorly designed

10 people found this review helpful

novobanco, SA

October 29, 2025

Hi Ricardo, we’re sorry for the inconvenience and your negative experience. The App’s authentication by notification was introduced to ensure higher security and reliability. Please contact us at mobile@novobanco.pt so we can analyse your case and help restore proper access as soon as possible. Best regards, novobanco

Mar Sal

December 6, 2025

Awful experience. Neither access to the app nor online for the last 4 months and bank is unable to fix it or to tell what's wrong. Closing accounts with Novo Banco is the next step ! Very shameful !! Follow up: After posting this message, the app builder called me and solved the problem very nicely and efficiently. All is back and working fine ! Thank you to the technician !

novobanco, SA

December 4, 2025

Dear Costumer, we sincerely apologize for any inconvenience caused. To help us resolve your situation as quickly as possible, please send us your phone contact to mobile@novobanco.pt. Thank you and see you soon, novobanco

George Helffrich

November 27, 2025

Bullying - requires location services & notifications to be enabled before use. My other bank apps don't!

1 person found this review helpful

novobanco, SA

November 27, 2025

Hello George, using the App does not require granting location permissions, this permission is only used to enhance your experience in specific features. Regarding notifications, they are necessary to authorize operations — instead of SMS, which are becoming increasingly obsolete in terms of cybersecurity. Best regards, novobanco.