SystmOnline

TPP

About this app

SystmOnline gives you as a patient, easier access to your GP and medical data, allowing you to conveniently manage your healthcare.

Through the SystmOnline app you are able to update your contact details, book appointments, request repeat prescriptions, view your medical record and more. If you are unable to use any of these features it will be because your GP practice has not yet made them available to you.

Note: In order to use this app, you must have a username and password given to you by your GP or other healthcare professional. If you require assistance using the app, please contact your GP or healthcare professional.

Ratings and reviews

The app works OK usually. I can see my history, order repeat prescriptions and book appointments. It does have a bug though and there is no longer a way to report bugs! Please fix this and allow bug reporting. I click on coded info, the app crashes out and closes. Also no test results are showing. People who say the app is useless because they can't book appointments, that's not the app, that's the surgery that uses the app.

Needs to display that message has been sent and read the same way WhatsApp does, and app needs to make use of the finger print scanner on mobile phone. Android user. Could also be improved by letting you set up a repeat prescription automatically. And the app could be updated on a more regular basis, see the last update was 9 June 2021, And a reply would not go a mis,

When first installing this app, I was able to login on my Samsung, order prescriptions, book appts, no problem. After a few weeks, I wasn't able to log in?? "unable to connect" - same for my husband. However, this is only when we are at home. When we leave our tiny little village and get out in the real world, it works! Our WiFi works fine on everything else, but this app. I see many others have the same problem.

What's new

Fixed some minor issues.