Description
SystmOnline gives you as a patient, easier access to your GP and medical data, allowing you to conveniently manage your healthcare.
Through the SystmOnline app you are able to update your contact details, book appointments, request repeat prescriptions, view your medical record and more. If you are unable to use any of these features it will be because your GP practice has not yet made them available to you.
Note: In order to use this app, you must have a username and password given to you by your GP or other healthcare professional. If you require assistance using the app, please contact your GP or healthcare professional.
Through the SystmOnline app you are able to update your contact details, book appointments, request repeat prescriptions, view your medical record and more. If you are unable to use any of these features it will be because your GP practice has not yet made them available to you.
Note: In order to use this app, you must have a username and password given to you by your GP or other healthcare professional. If you require assistance using the app, please contact your GP or healthcare professional.
My review
Review from
Reviews
3.0
695 total
5 187
4 105
3 119
2 88
1 196
Ron Beal
At the moment I can only give 2 stars, which can only change when and only when my Dr's Practice gets to grips with it and allows the app's full features to be used, also it needs much work to improve it too, I was only able to order one item at a time and not use messages either God knows how the Doctors will get on writing out so many prescriptions. 😣😷 bring back the 'Patient access app.. was much better!!
dib
Handy app, but fiddly. I have to order a lot of different items in one go. A tick box next to each item then a request button would save me requesting each item separately. This would take me seconds to do, rather than a minute or so. You can do it the tick box way on my laptop but not the App version. Good app though, I hope they add this option. Remember Password option would be helpful too. I'd probably stick to my Laptop for these reasons, but good as a backup if I need to urgently request an item and I'm away from my laptop.
Catherine Dampney
Useless app Dreadful search functionality for appointments. Not worth the effort phoned sugery instead. Does not support repeat prescrips. Tick box exercise in providing access for patients. Not a patch on the Emis App which was what you would expect function and format wise.
Susan Beedle
It's back! 9th March Since updating can not log in. Keeps saying unable connect. When going online using Web browser no problems at all. So problem lies with app. Have used both lollipop os and now using marshmallow os. Shame because it was a great app. Update: 10th March. Can use again. Glad it's finally working again! .
Blu Byrd
Selecting patients Drop down to choose between patients i.e. me, mum and dad wouldn't show options to select. Uninstalled. The website has been kicking me out when selecting between patients. Receptionist cant help either and reluctant to contact the company arghhh
n00blit
Really useful It would be great to remain signed in and to have a notification/alarm to come on 30mins or an hour before appointsments to remind us. This should help to reduce the number of missed appointments. Also a notification for when something in our patient record changes.
User reviews
At the moment I can only give 2 stars, which can only change when and only when my Dr's Practice gets to grips with it and allows the app's full features to be used, also it needs much work to improve it too, I was only able to order one item at a time and not use messages either God knows how the Doctors will get on writing out so many prescriptions. 😣😷 bring back the 'Patient access app.. was much better!!
Handy app, but fiddly. I have to order a lot of different items in one go. A tick box next to each item then a request button would save me requesting each item separately. This would take me seconds to do, rather than a minute or so. You can do it the tick box way on my laptop but not the App version. Good app though, I hope they add this option. Remember Password option would be helpful too. I'd probably stick to my Laptop for these reasons, but good as a backup if I need to urgently request an item and I'm away from my laptop.
Useless app Dreadful search functionality for appointments. Not worth the effort phoned sugery instead. Does not support repeat prescrips. Tick box exercise in providing access for patients. Not a patch on the Emis App which was what you would expect function and format wise.
It's back! 9th March Since updating can not log in. Keeps saying unable connect. When going online using Web browser no problems at all. So problem lies with app. Have used both lollipop os and now using marshmallow os. Shame because it was a great app. Update: 10th March. Can use again. Glad it's finally working again! .
Selecting patients Drop down to choose between patients i.e. me, mum and dad wouldn't show options to select. Uninstalled. The website has been kicking me out when selecting between patients. Receptionist cant help either and reluctant to contact the company arghhh
Really useful It would be great to remain signed in and to have a notification/alarm to come on 30mins or an hour before appointsments to remind us. This should help to reduce the number of missed appointments. Also a notification for when something in our patient record changes.
Rubbish.use the website I have to log in and out to go between people in my accounts.doesnt have an option to write a brief description as to why you need the appointment so i ended up calling the drs for an appointment.the website is alot clearer.gives all the options on there also. This app needs alot of work
Remember me Great app and features but please please please add a remember me option for just the user name. User names are huge and having to type in every single time is a total pain. Also, I have access to medical records on the website but the app doesn't allowe to see them??
I agree with some people Need option to remember user name. And just one thing can't seem to find answer. When request records does it show all what is held on my records? Not just at my current GP, and once got permission does it stay there or do only have certain amount of time to view it? Not very mich information is provided in this area in app or website systemone or my GP website.
Seems quite limited As others have commented, login could be automated for those who want, and repeat prescriptions is an item by item process, which would be better with tick boxes (like the Web site). Also, I can't see how to book an appointment, only review what I've booked via the Web.
The website works better. Doesn't remember my username, can't order a medication except one at a time (which my GP upset because it ment multiple signatures and a whole load of extra printed paper. Needless to say I stopped using it. I now phone in for appointment and request represcriptions through the web. I suggest reviewing the app and making it a wrapper app for the website
No tablets from Tablet! On way back from Vietnam tomorrow....first attempt at using systmonline on my tablet and, guess what...."unable to connect". How is it I can use it happily on pc at home but it doesn't work when I really need it? Any answer?
Pretty good Revised review from 1* to 4; just wouldn't accept login at first but tried following day and now works fine. Would be handy if it remembered your username though.
shove this app up your 4$$ Can't use a password manager with this. If you switch focus to another app this one will forget what you typed or pasted in the logon fields. So if you switch to your password manager to copy your password, this app will forget the username. And it does not remember your logon, so you have to logon every time you open the bloody app. Pathetic. Even my banking apps dealing with money won't behave like this, I can set a Pin or use my fingerprint on my banking app but not this one. Useless.
System Online Installed OK but refuses to log on to my account at the doctors on my phone or tablet. No problem logging on online with browser. Now appears to have been resolved. 14/03/16
TPP March 14, 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Won't remember login details Some people may *want* to have to log in each and every time that they use the app, and I guess that makes it more secure, but I (and I doubt I'm alone!) would much prefer that the app remembered my login details! If someone steals my tablet and manages to get past its security, the thief being able to see what medication I take and whether I have any doctors appointments booked would be the least of my worries!
Total pain For some reason this app regularly refuses to let me log in, repeatedly tells me I have the wrong log in and password details when I know they are right. Driving me nuts. I rue the day my docs changed to this app as their old system was much easier to use. I think I shall order online through my chemist in future.
Erratic on login. Can use password on PC yet on app will not log me in. Needs work
Would greatly benefit from having a tick box selection for prescription reordering. As a pharmacist having to process each item a form at a time, this is stupidity. Could be so much simpler to use.
Not fit for purpose Not possible to book an appointment, see my medication or record. Sadly, this is the worst app I have used. Uninstalled immediately.
Handy but needs work. The app works ok but not really any quicker than going online. Please add fingerprint recognition as it would make the app much faster to use.
Used to work I used it a lot but tried it last few days and got the message unable to connect...can connect on proper site so what's going on??
TPP March 14, 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Unable to book an appointment. Having to request every medication separately instead of tick boxes. Was able to do both but not anymore. FIX IT PLEASE.
Unable to connect ???? Suddenly this app broke. Unable to connect errors on both my phone and tablet. Have uninstalled and I'm currently using the webpage which has a better layout, clearer and easier to use.
TPP March 14, 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Potentially amazing This has the potential to be amazing. I just wish my clinic didn't disable all the features and waiting times were shorter than 3 weeks!
Connection Constantly says unable to connect. Great idea poorly executed, shouldn't worry about fixing minor issues get on with fixing the app so it works.
TPP March 14, 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Unable to log in said can not connect all the time what's the point! Don't waste your time!
It's good but not great I've used it for sometime now and really has come on a lot, biggest issue, got to remember an 11 digit number that I can't change or the app will store. Please address this asap
Htc desire 360 Wont let me login, always says unable to connect even through wifi. It was ok when the app actually worked
TPP March 14, 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Needs a lot of work. Repeat prescription ordering is a breeze. Booking appointments through the App is impossible.
Bag of crap. Its a simple but true to of an App that needs access to to items it does not need to have. A pleasure to remove it from my phone
Could be better Useful app to check ones appointments, also useful to check medication. The biggest problem with this app is you have to enter username and password each time you login.
Waste of Time Latest update says minor issues have been fixed. Devs should stop wasting their time on fixing minor issues and concentrate on the major ones..... there's a lot of them.
Badly thought A good idea done very badly. The end result is of very limited value. Uninstalling as the web site is more useful
It doesn't do much The app doesn't even remember your login name. It doesn't show most of the information that I can see via the Web site.
Unlike the iOS app where you can order lots of prescriptions by ticking multiple boxes, on android you have to do one at a time. When I went to collect my medication I had 8 different prescription forms to fill out ! Ridiculous and can only imagine what my Dr thought when signing them !! Reported it to the surgery today but really can't understand why the same app on 2 different operating systems can't be configured the same. Will use my iPad when possible.
This app does not remember your login details. Therefore, you have to enter your username and password every time to open it. The app should have settings to save details to device, so you don’t have to remember your details all of the time. Mobile apps should save you time, but in it’s present format this one clearly doesn't.
My account is set to login on behalf of other people, but the app won't let me choose which account I want to log in to. The drop down box is empty and there is no way select an account. It then crashes. Also each time I launch the App it asks for my username and password again?!? Why can't it remember my credentials? Unusable at the moment.
I'm IT literate and I'm really struggling to get logged in, the app says it's invalid and the surgeries site says there's an error and to call. Theres no clear direction on the form we need far better instruction I really don't want to call, wait in a queue of 22 people and ask what I need to do when patients need to call the surgery for far more important reasons.
Unable to connect No idea why but its not working. My login details are correct as they work on the browser page (via my phone) and my wifi is fine too but when I try to use the app to sign in all I'm getting is 'unable to connect' its a real shame as I used it a lot. But unfortunately I can only rate one star until its fixed.
TPP March 14, 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Review deleted
What's New
Fixed some minor issues.
Additional information
Updated
June 16, 2015
Installs
50,000 - 100,000
Current Version
6
Requires Android
4.0.3 and up
Interactive Elements
Shares Info
Permissions
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TPP
