No tablets from Tablet! On way back from Vietnam tomorrow....first attempt at using systmonline on my tablet and, guess what...."unable to connect". How is it I can use it happily on pc at home but it doesn't work when I really need it? Any answer?
Unlike the iOS app where you can order lots of prescriptions by ticking multiple boxes, on android you have to do one at a time. When I went to collect my medication I had 8 different prescription forms to fill out ! Ridiculous and can only imagine what my Dr thought when signing them !! Reported it to the surgery today but really can't understand why the same app on 2 different operating systems can't be configured the same. Will use my iPad when possible.
Selecting patients Drop down to choose between patients i.e. me, mum and dad wouldn't show options to select. Uninstalled. The website has been kicking me out when selecting between patients. Receptionist cant help either and reluctant to contact the company arghhh
Total pain For some reason this app regularly refuses to let me log in, repeatedly tells me I have the wrong log in and password details when I know they are right. Driving me nuts. I rue the day my docs changed to this app as their old system was much easier to use. I think I shall order online through my chemist in future.
At the moment I can only give 2 stars, which can only change when and only when my Dr's Practice gets to grips with it and allows the app's full features to be used, also it needs much work to improve it too, I was only able to order one item at a time and not use messages either God knows how the Doctors will get on writing out so many prescriptions. 😣😷 bring back the 'Patient access app.. was much better!!
Surgery could not give me an appointment for more than 1 month ahead so signed me up for this rubbish as I was holidaying abroad for a month. Tried numerous times to log in with the info they supplied but app did not connect. Total failure, but then what else can we expect from our NHS these days.
Fixed some minor issues.
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