Description
SystmOnline gives you as a patient, easier access to your GP and medical data, allowing you to conveniently manage your healthcare.
Through the SystmOnline app you are able to update your contact details, book appointments, request repeat prescriptions, view your medical record and more. If you are unable to use any of these features it will be because your GP practice has not yet made them available to you.
Note: In order to use this app, you must have a username and password given to you by your GP or other healthcare professional. If you require assistance using the app, please contact your GP or healthcare professional.
Through the SystmOnline app you are able to update your contact details, book appointments, request repeat prescriptions, view your medical record and more. If you are unable to use any of these features it will be because your GP practice has not yet made them available to you.
Note: In order to use this app, you must have a username and password given to you by your GP or other healthcare professional. If you require assistance using the app, please contact your GP or healthcare professional.
My review
Review from
Reviews
3.0
683 total
5 186
4 102
3 117
2 86
1 192
No tablets from Tablet! On way back from Vietnam tomorrow....first attempt at using systmonline on my tablet and, guess what...."unable to connect". How is it I can use it happily on pc at home but it doesn't work when I really need it? Any answer?
Lydia Winwood
Unlike the iOS app where you can order lots of prescriptions by ticking multiple boxes, on android you have to do one at a time. When I went to collect my medication I had 8 different prescription forms to fill out ! Ridiculous and can only imagine what my Dr thought when signing them !! Reported it to the surgery today but really can't understand why the same app on 2 different operating systems can't be configured the same. Will use my iPad when possible.
Blu Byrd
Selecting patients Drop down to choose between patients i.e. me, mum and dad wouldn't show options to select. Uninstalled. The website has been kicking me out when selecting between patients. Receptionist cant help either and reluctant to contact the company arghhh
danao Abbott
Total pain For some reason this app regularly refuses to let me log in, repeatedly tells me I have the wrong log in and password details when I know they are right. Driving me nuts. I rue the day my docs changed to this app as their old system was much easier to use. I think I shall order online through my chemist in future.
Ron Beal
At the moment I can only give 2 stars, which can only change when and only when my Dr's Practice gets to grips with it and allows the app's full features to be used, also it needs much work to improve it too, I was only able to order one item at a time and not use messages either God knows how the Doctors will get on writing out so many prescriptions. 😣😷 bring back the 'Patient access app.. was much better!!
Michael Martin
Surgery could not give me an appointment for more than 1 month ahead so signed me up for this rubbish as I was holidaying abroad for a month. Tried numerous times to log in with the info they supplied but app did not connect. Total failure, but then what else can we expect from our NHS these days.
User reviews
No tablets from Tablet! On way back from Vietnam tomorrow....first attempt at using systmonline on my tablet and, guess what...."unable to connect". How is it I can use it happily on pc at home but it doesn't work when I really need it? Any answer?
Unlike the iOS app where you can order lots of prescriptions by ticking multiple boxes, on android you have to do one at a time. When I went to collect my medication I had 8 different prescription forms to fill out ! Ridiculous and can only imagine what my Dr thought when signing them !! Reported it to the surgery today but really can't understand why the same app on 2 different operating systems can't be configured the same. Will use my iPad when possible.
Selecting patients Drop down to choose between patients i.e. me, mum and dad wouldn't show options to select. Uninstalled. The website has been kicking me out when selecting between patients. Receptionist cant help either and reluctant to contact the company arghhh
Total pain For some reason this app regularly refuses to let me log in, repeatedly tells me I have the wrong log in and password details when I know they are right. Driving me nuts. I rue the day my docs changed to this app as their old system was much easier to use. I think I shall order online through my chemist in future.
At the moment I can only give 2 stars, which can only change when and only when my Dr's Practice gets to grips with it and allows the app's full features to be used, also it needs much work to improve it too, I was only able to order one item at a time and not use messages either God knows how the Doctors will get on writing out so many prescriptions. 😣😷 bring back the 'Patient access app.. was much better!!
Surgery could not give me an appointment for more than 1 month ahead so signed me up for this rubbish as I was holidaying abroad for a month. Tried numerous times to log in with the info they supplied but app did not connect. Total failure, but then what else can we expect from our NHS these days.
Handy app, but fiddly. I have to order a lot of different items in one go. A tick box next to each item then a request button would save me requesting each item separately. This would take me seconds to do, rather than a minute or so. You can do it the tick box way on my laptop but not the App version. Good app though, I hope they add this option. Remember Password option would be helpful too. I'd probably stick to my Laptop for these reasons, but good as a backup if I need to urgently request an item and I'm away from my laptop.
Can't log in This app is hopeless for me. I have forgotten my password and for some reason the app won't let me into the system at my GP surgery despite me putting in my details. For the past 15 minutes it has told me my user name and password are invalid despite my only recently registering so I have no means of sorting my repeat prescription out. What a waste of time, I could have driven to the surgery in the time I have wasted. No wonder the NHS is a mess.
Rubbish, would give zero stars if I could. This app, along with the website are useless. I have been trying to login to both so I can reorder my medication but neither work. Pants pants and more pants.
Useless app Dreadful search functionality for appointments. Not worth the effort phoned sugery instead. Does not support repeat prescrips. Tick box exercise in providing access for patients. Not a patch on the Emis App which was what you would expect function and format wise.
It's back! 9th March Since updating can not log in. Keeps saying unable connect. When going online using Web browser no problems at all. So problem lies with app. Have used both lollipop os and now using marshmallow os. Shame because it was a great app. Update: 10th March. Can use again. Glad it's finally working again! .
Really useful It would be great to remain signed in and to have a notification/alarm to come on 30mins or an hour before appointsments to remind us. This should help to reduce the number of missed appointments. Also a notification for when something in our patient record changes.
Rubbish.use the website I have to log in and out to go between people in my accounts.doesnt have an option to write a brief description as to why you need the appointment so i ended up calling the drs for an appointment.the website is alot clearer.gives all the options on there also. This app needs alot of work
Utterly useless This useless app never remembers my password, and I have to constantly go back to my practice to get a new password. When I ask for it to send me a rest link there is always a problem
Won't remember login details Some people may *want* to have to log in each and every time that they use the app, and I guess that makes it more secure, but I (and I doubt I'm alone!) would much prefer that the app remembered my login details! If someone steals my tablet and manages to get past its security, the thief being able to see what medication I take and whether I have any doctors appointments booked would be the least of my worries!
Remember me Great app and features but please please please add a remember me option for just the user name. User names are huge and having to type in every single time is a total pain. Also, I have access to medical records on the website but the app doesn't allowe to see them??
Pretty good Revised review from 1* to 4; just wouldn't accept login at first but tried following day and now works fine. Would be handy if it remembered your username though.
You have to log onto the app everytime like you would on a website. No option to save login credentials or setup a PIN like with most banking and other apps. Hope this is added to next release. Other than that, it is handy to have.
Doctors Surgery app Update v6. Had to re-install and select pharmacy. On HTC One [m7] Android 5.0.2, Sense 6.2, Smart Launcher 3.24.11F(beta)
I agree with some people Need option to remember user name. And just one thing can't seem to find answer. When request records does it show all what is held on my records? Not just at my current GP, and once got permission does it stay there or do only have certain amount of time to view it? Not very mich information is provided in this area in app or website systemone or my GP website.
Seems quite limited As others have commented, login could be automated for those who want, and repeat prescriptions is an item by item process, which would be better with tick boxes (like the Web site). Also, I can't see how to book an appointment, only review what I've booked via the Web.
The website works better. Doesn't remember my username, can't order a medication except one at a time (which my GP upset because it ment multiple signatures and a whole load of extra printed paper. Needless to say I stopped using it. I now phone in for appointment and request represcriptions through the web. I suggest reviewing the app and making it a wrapper app for the website
shove this app up your 4$$ Can't use a password manager with this. If you switch focus to another app this one will forget what you typed or pasted in the logon fields. So if you switch to your password manager to copy your password, this app will forget the username. And it does not remember your logon, so you have to logon every time you open the bloody app. Pathetic. Even my banking apps dealing with money won't behave like this, I can set a Pin or use my fingerprint on my banking app but not this one. Useless.
System Online Installed OK but refuses to log on to my account at the doctors on my phone or tablet. No problem logging on online with browser. Now appears to have been resolved. 14/03/16
TPP 14 March 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Handy but needs work. The app works ok but not really any quicker than going online. Please add fingerprint recognition as it would make the app much faster to use.
It's good but not great I've used it for sometime now and really has come on a lot, biggest issue, got to remember an 11 digit number that I can't change or the app will store. Please address this asap
Used to work I used it a lot but tried it last few days and got the message unable to connect...can connect on proper site so what's going on??
TPP 14 March 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Unable to connect ???? Suddenly this app broke. Unable to connect errors on both my phone and tablet. Have uninstalled and I'm currently using the webpage which has a better layout, clearer and easier to use.
TPP 14 March 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Badly thought A good idea done very badly. The end result is of very limited value. Uninstalling as the web site is more useful
Potentially amazing This has the potential to be amazing. I just wish my clinic didn't disable all the features and waiting times were shorter than 3 weeks!
Connection Constantly says unable to connect. Great idea poorly executed, shouldn't worry about fixing minor issues get on with fixing the app so it works.
TPP 14 March 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Unable to log in said can not connect all the time what's the point! Don't waste your time!
No account setup at start Stupid app assumes I have a login....no option to set up an account. How dumb is that?
Htc desire 360 Wont let me login, always says unable to connect even through wifi. It was ok when the app actually worked
TPP 14 March 2016
Please be advised that TPP have resolved this issue and you should now be able to log on. Needs a lot of work. Repeat prescription ordering is a breeze. Booking appointments through the App is impossible.
Bag of crap. Its a simple but true to of an App that needs access to to items it does not need to have. A pleasure to remove it from my phone
Could be better Useful app to check ones appointments, also useful to check medication. The biggest problem with this app is you have to enter username and password each time you login.
Terrible Whenever I go to access features, it says my GP practice doesn't support x online. However, when I go to the full site, it's all there. Not worth installing IMO
Waste of Time Latest update says minor issues have been fixed. Devs should stop wasting their time on fixing minor issues and concentrate on the major ones..... there's a lot of them.
It doesn't do much The app doesn't even remember your login name. It doesn't show most of the information that I can see via the Web site.
Review deleted
What's New
Fixed some minor issues.
Additional information
Updated
16 June 2015
Installs
50,000 - 100,000
Current Version
6
Requires Android
4.0.3 and up
Interactive Elements
Shares info
Permissions
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TPP
