Nar'aakom

Primary Health Care Corporation

About this app

Welcome to Nar’aakom app. The new app by Primary Health Care Corporation.

Nar’aakom app allows people in Qatar to benefit from many of PHCC's digital services from their smartphones.

With Nar’aakom, you can view your health card information such as your health card number and see when it expires, view your assigned health center, and view your assigned family physician from PHCC. Through this app you can also view the upcoming appointments for you and your dependents.

You can also request any of the following available services:
- Apply for Health Card – allows you to apply for yourself or your dependents
and get a health card to receive health care at one of PHCC’s health centers
located across Qatar.
- Change My Health Center – allows you to request to change your currently
assigned health center to another one.
- Change My Family Physician – allows you to request to change your
currently assigned family physician.
- Request for appointment – allows you to request for new appointment with
our PHCC health centers.
- Add dependent Account – allows you add dependents to your account to be
able to request any of the above services on their behalf.
- Renew your health card – allows you to navigate to Hukoomi’s website to
renew your health card online.

Nar'aakom supports English and Arabic language. Within the app, you can switch between these languages.

Ratings and reviews

Tried many times but was still unable to apply for a health card. First, it stuck at fetching the health centre. Able to fetch the health centre by updating the address in the app, then it crashes when I upload the rental agreement. Overall, it was very slow. I have to clock multiple times at each step to make it work.

I have submitted the documents in this app, but after final submission when I scroll down to click done button, scroll down not happened and unfortunately not able to submit documents online

Not able to apply for health card. It's stuck at step 2. Unable to fetch catchment area even after updating my address in Metrash2. Very slow customer support as well. No one has gotten back to me regarding the issue after submitting so many requests.

What’s new

This version includes enhancements and bug fixes to improve your experience and the performance of the app. We're constantly working on our app experience to make it the best possible!