876 reviews
Content rating
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About this app

The services offered by your health or life insurance from SIGNAL IDUNA, managed directly from the app. To be sure that you have everything under control.

Access health insurance benefits through the available features:
· Medical appointment – make a clinic or virtual clinic appointment following the steps from the app to submit the request. You will be notified each time your appointment status changes.
· Reimbursement – register a request for reimbursement to recover the value of the amount for the medical services you performed, covered by your private health insurance according to the contract.
· Easy Pay Card – request a transfer on the Easy Pay bank card to receive from the insurer the amount needed to pay for the medical services you will perform.
· Mediqa Net – search for the fastest route to the desired clinic via the interactive map. Because your feedback is important to us, you can give rating for the clinics you have visited.
In addition, you also have an online store in the app to quickly and easily purchase health insurance for you and your loved ones.

Manage your life insurance through the available features:
· Change the investments – change the investment structure directly from the app when necessary, without additional costs.
· Update the beneficiaries – update the list of beneficiaries in a few simple steps, directly from the app.
· Top Up – add new amounts you want to invest and make the payment directly from the app.
· Change the payment frequency – change the payment frequency of the premium, selecting the most convenient option for you (monthly / quarterly / half-yearly / annually).
Updated on
Aug 11, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
876 reviews
Cristina S.
February 1, 2022
After uninstalling and reinstalling the app again ( as suggested by developer), it finally has the latest version and it looks and works much much better! No more freezes, seems to be stable, but there's still a problem with the reset password/ forgot password option. No email is sent to me and I cannot reset my password, after several retries. Please check this. Thanks!
4 people found this review helpful
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Signal Iduna Asigurare Reasigurare S.A.
February 2, 2022
Thanks for the review, Cristina! Please send us a message on clientservice@suportsanatate.ro and our colleagues will contact you to support you in reset your password.
A Google user
August 17, 2019
Verry buggy. I'm surprised when it works. For two days I am not able to do anything with it, every action results in an "An error occured. Please try again latter" message. I logged out and now I am not able to login. The same error is displayed when trying to login with Google. Uninstalling and installing it again did not solve the issue. It is very annoing. Even when it is working there are lots of error messages and I have to try an action several times until it works.
13 people found this review helpful
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Signal Iduna Asigurare Reasigurare S.A.
August 19, 2019
Hello, we feel bad for the difficulties you encountered in using the application. Please send us more information and screenshots of the errors accompanied by your contact details at "marketing@signal-iduna.ro" in order to investigate the situation.
Bogdan Radu
October 10, 2022
When logging in with the google account "the remember me" button doesnt work and you have to log in every time you open the app. You cant see the doctors list and filter by medical specialities
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Signal Iduna Asigurare Reasigurare S.A.
October 27, 2022
Bună, ne pare rău pentru situația întâmpinată. Feedback-ul tău este important pentru noi, de aceea te rugăm să ne trimiți un email cu mai multe detalii la clientservice@suportsanatate.ro. Pentru a te putea ajuta în timp real, te rugăm să ne contactezi și pe pagina noastră de Facebook.

What's new

The option ”Delete Account” has been added
Bug fixes and stability improvement

The application has been updated to be able to quickly and easily access the services and benefits covered by the insurance policy owned.
Thank you for choosing to be part of the SIGNAL IDUNA family!